Network Engineer II

Business Unit:

Global Technology

Reporting To:

Network Supervisor

Shift:

EMEA (1:30 pm - 10:30 pm IST) (India)

About Russell Investments, Mumbai:

Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 89-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is "Top 12 Ranked Consultant " in P&I survey 2024 with $906 billion in assets under advisement (as of December 31, 2024) and $331.9 billion in assets under management (as of March 31, 2025) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai – and has opened a new office in Mumbai, India in June 2023.

Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm's growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world.

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Job Description:

The Network Engineer - II is responsible for the management, operational support, troubleshooting, and maintenance of Russell Investments' LAN, WAN, and Telephony infrastructure. You will partner with leadership in Seattle, WA. Technical knowledge and experience with enterprise routers, switches, load balancers, firewalls, VPN, and Wireless Controllers are a must.

Years of Experience

• 5 years of demonstrated hands on experience understanding and integrating existing systems and technologies around enterprise voice and data networks, preferably with Cisco, F5, and Palo Alto products.
• 3 years of demonstrated experience in working with service providers, consultants, and carriers
• Understanding of SD-WAN Concepts is a must.

Qualifications

• Bachelor's Degree in Computer Science, Business, or Engineering. Equivalent work experience may be considered in lieu of education.
• Must have a current CCNA certification
• Technology subject matter expertise in Network and Telecom areas with the ability to recognize trends

Candidate Requirements

• Technical knowledge and experience in routing and switching protocols including TCP/IP, STP, OMP, BGP, TLS/DTLS, MPLS, SD-WAN, and fundamental understanding of network design
• Open to work in Rotational Shifts including Night Shift.

Responsibilities

• Support the operations, troubleshooting, and implementation of all network infrastructure.
• Monitor service level and performance of network devices and circuits.
• Incident troubleshooting, escalation, and facilitation.
• Perform hardware upgrades, replacements, and firmware patching.
• Ability to obtain packet captures on Cisco IOS-XE/Nexus switches and Palo Alto devices.
• Participate in internal IT service, change, and request management processes.
• Ability to work with Cisco and Palo Alto TAC to create and troubleshoot network issues.
• Provide detailed technical instruction to service provider technicians.
• Responsible for monitoring and tools management (e.g. Cisco DNA Center, SolarWinds, etc.)
• Experience with Panorama and Firepower Management Center
• Maintain detailed documentation and inventory of all managed environments.
• Responsible for timely on-call response to incidents.
• Participate in other IT projects and/or tasks as needed.

Core Values

• Strong interpersonal, oral, and written communication and collaboration skills with all levels of management
• Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines,
• Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability.
• Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency. Exemplifies our customer-focused, action-oriented, results-driven culture.
• Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions.
• Ability to act with discretion and maintain complete confidentiality.
• Dedicated to the firm's values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.