Network & Security Manager
6 days ago
Role:Associate Technology Manager - Network
Location:Bengaluru – Bagmane office
Experience: 10+ years
Employment Type: Full-time
About the Role
We are seeking an experienced Associate Technology Manager - Network to lead our high-performing Network Operations team and serve as the primary client-facing representative for all network-related discussions.
Required Skills & Qualifications
- Bachelor's degree in Engineering, Computer Scienceor equivalent experience.
- 10+ years of experience in Enterprise Network Engineering/Operations.
- Minimum 5 years in a Team Lead or managerial role.
- Strong hands-on experience across at least two of the following:
- Juniper (SRX, EX, Mist)
- Cisco LAN, WiFi, ISE, TACACS
- Aruba/HP LAN, WiFi
- Good understanding of routing protocols (BGP), switching, firewalls, load balancing, WLAN, and network security.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to lead distributed teams and thrive in a fast-paced, client-facing environment.
Technical Expertise
Juniper Networks
- Strong hands-on experience with Juniper SRX, EX switches, and Mist platform.
- Ability to manage and troubleshoot routing, switching andWiFi environments.
- Expertise in Junos OS, configurations, policies, VPNs, and automation concepts.
Cisco
- Proficient in managing Cisco LAN & Wi-Fi infrastructures in large enterprise environments.
- Practical knowledge and operational experience with Cisco ISE, including authentication, authorization, NAC policies, and guest/BYOD access.
- Experience with TACACS+ for device access control and AAA administration.
Aruba / HP
- Experienced in managing LAN and Wi-Fi environments using Aruba/HP switches and wireless solutions.
- Experience in managing Aruba central
Operational Responsibilities
- Lead root cause analysis (RCA) for critical incidents and ensure long-term corrective measures.
- Drive continuous service improvement, performance optimization, and operational automation.
- Review and approve Network changes, technical implementation plans, and risk assessments.
- Ensure documentation, runbooks, and topology diagrams are up to date and maintained.
- Manage vendor relationships, support contracts, and engage with OEMs (Juniper, Cisco, Aruba) for escalations.
Client & Stakeholder Management
- Build strong relationships with client stakeholders, ensuring clear communication, transparency, and trust.
- Conduct regular service review meetings, metrics reporting, and improvement planning.
- Understand customer business objectives and align network strategy to long-term goals.
Leadership & Management
- Lead, mentor, and develop the Network Operations team, ensuring high performance and continuous improvement.
- Act as the senior technical point of contact for clients, driving all network-related conversations, major incidents, escalations, and reviews.
- Oversee end-to-end network service delivery, ensuring SLAs, KPIs, and compliance requirements are consistently met.
- Collaborate closely with cross-functional teams to support business and operational goals.
- Manage capacity planning, lifecycle management, technology upgrades, patching, and refresh projects.
- Provide governance, strategic direction, and alignment across all network-related initiatives.
Preferred Certifications
- Juniper: JNCIS-ENT/SEC, JNCIP-ENT/SEC
- Cisco: CCNP / CCIE
- Aruba: ACSA / ACMP
- ITIL Foundation or higher
Job Types: Full-time, Permanent, Contractual / Temporary
Pay: ₹3,200, ₹3,800,000.00 per year
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Notice period
- Current CTC
- Expected CTC
- Do you have any of the following certifications?-JNCIS-ENT/SEC, JNCIP-ENT/SEC
Experience:
- Application service development: 5 years (Required)
- Stakeholder management : 2 years (Required)
- Network security: 10 years (Required)
- Juniper SRX/EX/ Mist: 4 years (Required)
- HP Aruba/Cisco: 5 years (Required)
- Team Lead/ managerial role: 5 years (Required)
Work Location: In person
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