Import Claims Executive

5 days ago


Delhi, Delhi, India Ardee Industries Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Purpose:

To handle, investigate, and settle claims related to import shipments (damage, loss, shortage, insurance claims, detention/demurrage disputes, etc.) ensuring timely recovery and smooth coordination with internal teams, vendors, and insurance companies.

Key Responsibilities:

  • Receive, verify, and document claims arising from import consignments (shortages, damages, insurance, detention, etc.).
  • Liaise with shipping lines, freight forwarders, customs agents, insurers, and suppliers for claim resolution.
  • Maintain claim registers, trackers, and MIS reports for management.
  • Prepare supporting documents such as BL, invoice, packing list, surveyor reports, etc.
  • Follow up on claim settlements and ensure timely closure.
  • Analyze claim trends and suggest preventive measures to reduce recurrence.
  • Support compliance with statutory and company policies in import documentation and claim handling.


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