Back Office Executive

1 week ago

Gurgaon, Haryana, India CYBOARD-THE ONLINE SCHOOL Full time ₹ 2,50,000 - ₹ 3,00,000 per year

We Cyboard School seeking a highly organized and communicative individual to join our team as a School Operation/Backend/Parents Support staff. The ideal candidate will provide exceptional support to our parents, students, and staff, ensuring seamless school operations.

Key Responsibilities:

- Handle parent inquiries and concerns via phone & in-person.

- Ability to draft mail e.g (circulars, weekly planners, welcome mails)

- Make outbound calls to parents for feedback, absenteeism, and admission renewal for the new session

- Maintain accurate records e.g (Student registration, credentials) and data using our Learning Management System (LMS) and Customer Relationship Management (CRM) software

- Provide administrative support to the school team, ensuring smooth day-to-day operations

Requirements:

- Proficiency in LMS and CRM software

- Excellent communication, interpersonal, and customer service skills

- Ability to work effectively in a team environment

- Strong organizational and time management skills

- Proficient in Microsoft Excel and email drafting

- Good listener with patience and empathy

- Ability to maintain confidentiality and handle sensitive information

Qualifications:-Any Graduate

- (Added Advantage) Previous experience in a school backend or operations role

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Schedule:

  • Morning shift

Work Location: In person

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