Store Executive
21 hours ago
Sales & Customer Experience
- Greet every customer warmly and ensure a positive store experience.
- Understand customer needs and recommend suitable products confidently.
- Achieve individual and store sales targets through effective selling and upselling.
- Assist in billing, packaging, and ensuring smooth checkout.
- Manage customer feedback and escalate concerns to the ASM when required.
Store Operations
- Support in daily store opening and closing activities.
- Ensure accurate billing and cash handling at the POS.
- Maintain inventory accuracy through regular stock checks and replenishment.
- Assist with inward and outward stock movement as per SOPs.
- Keep the store clean, organized, and visually appealing at all times.
Visual Merchandising & Product Knowledge
- Maintain product displays and follow brand VM guidelines.
- Stay updated with product features, new launches, and ongoing promotions.
- Share customer insights and product feedback with the team.
Teamwork & Conduct
- Work closely with the Store Manager/ASM and team to ensure smooth daily operations.
- Uphold brand values, grooming standards, and professional conduct.
- Be punctual, responsible, and proactive during shift hours.
Skills & Qualifications
- Minimum 1–3 years of retail or customer service experience (fashion, lifestyle, or electronics preferred).
- Strong communication skills (English & Hindi).
- Sales-oriented mindset with a focus on customer satisfaction.
- Basic computer knowledge (POS operations, Excel familiarity is a plus).
- Flexible to work weekends, holidays, and shifts as per mall timings.
Key Performance Indicators (KPIs)
- Daily & monthly sales achievement
- Conversion rate & average bill value (ABV)
- Customer satisfaction & feedback
- Store upkeep & compliance to SOPs
Job Type: Full-time
Pay: ₹25, ₹30,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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