Client Servicing
1 day ago
Hiring Now: Client Servicing Executive / Manager
Experience : 2-3 Years
Location: Andheri West, Mumbai
Department: Client Services
Industry: Pharma & Healthcare Marketing | Communications | Advertising
Keywords : Client Servicing , Pharma Marketing , Healthcare Communications , Account Management , Medical Marketing , Campaign Management , Regulatory Compliance , Pharma Advertising , Cross-Functional Coordination , Healthcare Agency
Job Summary
We're seeking a proactive, detail-oriented Client Servicing Executive/Manager with proven experience in pharma & healthcare marketing / communications. The role demands strong skills in client management, campaign execution, cross-functional coordination, and compliance. You will be the bridge between clients and internal teams, ensuring smooth campaign delivery and building long-term partnerships.
Key Responsibilities
Client Management
Act as the primary contact for pharma & healthcare clients
Build and maintain long-term relationships based on trust & delivery
Understand client business objectives, brand strategy & therapeutic areas
Campaign Management
Manage marketing campaigns across digital, print & events
Prepare proposals, campaign briefs & performance reports
Track deliverables, budgets, and timelines with cross-team collaboration
Cross-Functional Coordination
Collaborate with medical writers, creative, digital & production teams
Ensure content accuracy, compliance & regulatory approvals
Strategy & Insights
Provide strategic inputs based on market research & client goals
Optimize campaigns with insights & performance analysis
Documentation & Compliance
Maintain updated project documentation
Ensure all promotional materials are MLR (Medical, Legal, Regulatory) approved
Requirements
Bachelor's in Marketing, Life Sciences, Pharmacy, or related field
2–3 years of client servicing/account management experience (pharma/healthcare preferred)
Knowledge of healthcare/pharma regulations
Strong communication, organizational & multitasking skills
Ability to interpret & relay scientific/medical content effectively
Preferred Skills
Prior experience in a healthcare communication agency
Familiarity with digital marketing tools & platforms
Ability to interpret clinical data & research
Interested Candidates can share there resume on
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