System Analyst D365 F&O Developer | Retail | IKEA RSO Jebel Ali

System Analyst D365 F&O Developer | Retail | IKEA RSO Jebel Ali

Date: 10 Oct 2025
Location: Dubai, AE
Company: Al Futtaim Private Company LLC
Job Requisition ID: 172884

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Groups entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

System analyst will play a crucial role in the design, development, implementation, configuration, upgrades, support and maintenance of Microsoft NAV/BC/D365 (F&O) solutions within existing and new expansion stores, with close coordination with digital & IT team, functional heads and business users.

With emphasis on implementing various Software Solutions, Service Packs & Hot Fixes and various IT tools for the IKEA stores within the UAE, Qatar, Egypt and Oman with clearly defined business process & working methods that are in line within the IKEA concept & Al-Futtaim Group framework and guidelines.

• Plan and execute upgrade and data migration from legacy systems to D365, ensuring quality and data integrity throughout migration process while managing data governance and security policies.
• Collaborate with functional head to understand business needs and translate into function requirements, documenting functional specifications, and technical design documents, developing and customizing applications to meet business needs.
• Ensure on time, quality, and cost-effective design, development & delivery of all functional MS NAV/BC/D365 projects and enhancement activities within the guidelines of the project methodology.
• Identify opportunities to streamline business processes and improve system efficiencies, recommend, and implement process changes to optimize functionalities in line with Al-Futtaim group and IKEA principal guidelines.
• Provide ongoing support and troubleshooting issues, administering SQL databases to ensure there is continuous performance tuning, using Performance Monitor, and other related monitoring/ troubleshooting tools.

• System design and architecture
• Business analysis and requirements gathering
• Application development and deployment
• Excellent communication skills
• Strong interpersonal and stakeholder management skills
• Analytical and problem-solving ability
• Cross-functional collaboration and teamwork

• Graduate in Computer Science, Information Technology, or similar discipline with 7 years experience in business analysis, system design & development, and implementation of ERP within retail industry.
• Strong understanding of the Microsoft Dynamics 365 solution and/or NAV/Business central, Azure DevOps or other CI/CD tools.
• Sound knowledge of SQL DB administration and programming.
• Should be proficient in programming languages like C/AL, AL, X , C# etc.
• Certification in D365 and knowledge of software development methodologies would be an added advantage.

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