Knowledge Management

Location: Gurugram Reso is a leading research organization headquartered in Bahrain, renowned for providing high-quality, on-demand research services to its client. With teams across Bahrain, India, the UAE, Egypt, and Saudi Arabia, Reso combines regional expertise with global standards to provide exceptional solutions. Reso is hiring a Knowledge Management & Innovation Executive for its office at Gurugram, India.

Responsibilities:The Knowledge Management & Innovation (KM&I) Executive will play a critical role in structuring, codifying, and disseminating knowledge across the firm to enhance organizational learning and operational efficiency. This role involves managing and optimizing knowledge assets, facilitating knowledge-sharing sessions, and contributing to both internal and client-facing deliverables. The executive will also maintain and enhance structured repositories and interactive dashboards to support decision-making and knowledge visibility.

Additionally, the role supports the firm's innovation agenda through ideation initiatives and the development of lightweight automation tools and applications. This position requires strong attention to detail, collaboration skills, and proficiency in platforms such as SharePoint, Power BI, and other digital knowledge tools. Key Responsibilities: Contribute to the ongoing development and refinement of Reso's knowledge management strategy, including the integration of innovative tools and practices  Capture, tag, and upload project deliverables, summaries, and templates in line with metadata standards  Apply defined metadata, versioning protocols and maintain content repositories using SharePoint  Maintain a high-quality, user-friendly knowledge repository that is regularly updated and optimized for searchability  Support the creation of project overviews and executive summaries for internal reuse  Drive and coordinate knowledge-sharing sessions, including content preparation, calendar invites, and engagement trackers  Curate and share relevant information and materials during onboarding, innovation campaigns, and cross-functional initiatives  Support the development of both internal (e.g., training resources, knowledge playbooks) and client-facing (e.g., proposals, presentations) deliverables  Assist in identifying, documenting and disseminating innovative trends, concepts, and tools relevant to the business  Coordinate and support Ideathons, Hackathons, or innovation sessions that encourage creative problem solving across teams  Identify opportunities for automation, process digitization, and tool development Support the prototyping and development of internal and external applications that improve productivity and knowledge flow Adhere to internal information security protocols and ensure compliance with documentation proceduresJob skills and requirements: Bachelor's degree in IT, Information Management, Business, Communications, or a related field  Prior experience in Knowledge Management or Innovation related roles, preferably in a professional services or consulting environment  Familiarity with SharePoint, Power BI, and MS Office Environment; exposure to low-code/no-code platforms (e.g., Power Apps) is a plus  Strong organizational and project planning skills Ability to manage multiple tasks and priorities in a fast-paced, deadline-driven environment Strong interpersonal skills Excellent written and verbal communication skills Analytical and problem-solving mindset, with high attention to detail Strong interpersonal and coordination skills Excellent written and verbal communication skills Analytical and problem-solving mindset, with high attention to detailTo learn more about us, visit and follow our Instagram account @lifeatreso