Business Analyst
3 days ago
We are looking for persuasive people to join us in developing effective formal relationships with customers/clients and respond promptly to their requirements or queries in every possible situation.
Experience CTCInterview Process
Written Round Technical Round Managerial Round HR Round
Job LocationEducation
Business AnalystWe are looking for persuasive people to join us in developing effective formal relationships with customers/clients and respond promptly to their requirements or queries in every possible situation.
Experience
01-03 yrs
CTC
Best in the industry
Interview Process
Written Round, Technical Round, Managerial Round, HR Round
Job Location
Noida
Education
MCA/MBA/B.Tech/PGDM
What you will be doing at Webkul?- Requirement gathering for web and app development projects
- Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the client's requirement.
- Drafting user stories, wireframes, and project plans based on the requirements of the client
- Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
- Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
- Project assignment and being clients major communication for ongoing projects.
- Managing project delivery(It covers check of all the SOW points agreed)
- Assigning the technical queries/issues of clients to the technical departments.
- Preparing a full User guide(technical doc/content) of the products for Webkul's products, Services, and customers in written and video format as well.
- Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
- Market research of the products.
- Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
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