Reservation Executive

7 days ago

Chennai, Tamil Nadu, India PULLMAN Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.

Job Description

  • Work with internal/external representatives from different functions for executing the reservations.
  • Provide effective support to the team to enable them to provide a range of effective and efficient services.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure that the team has been trained for all safety provisions.
  • Identify optimal, cost effective use of the resources and educate the team on the same.
  • Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.
  • Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
  • Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
  • Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
  • Responsible for ensuring that all reservation filing and correspondence is carried out daily.
  • Perform all the duties that are common and any other duties assigned by the Front Office Manager.
  • Ensures that the workplace and storage areas remain clean and tidy
  • Respects the instructions and safety guidelines for the equipment (s)he uses
  • Applies the hotel's security regulations (in case of fire etc)
  • Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc).
  • Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
  • Be fully conversant with hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings and trainings as assigned by management
  • Report for duty on time wearing clean and complete uniform at all times
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the Management of the Hotel

Qualifications

  • Diploma in Tourism / Hospitality Management
  • Minimum 2 years of relevant experience in a similar capacity
  • Excellentreading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Good working knowledge ofMS Excel, Word, & PowerPoint

Additional Information

  • WHAT IS IN IT FOR YOU:
  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities

  • Reservation Executive

    4 days ago

    Chennai, Tamil Nadu, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We are looking for a highly skilled and experienced Reservation Executive & F O Executive to join our team in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests.Roles and ResponsibilityManage reservations and front office operations efficiently.Handle guest inquiries...

  • Reservation Executive

    2 days ago

    Chennai, Tamil Nadu, India Truliv Properties Services Chennai Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Reservation ManagementHandle all incoming reservation requests via phone, email, website, or online travel agents (OTAs).Accurately input bookings into the property management system (PMS) and confirm reservations promptly.Monitor daily room availability and adjust allocations to optimize occupancy and revenue.Coordinate with sales and front office teams for...

  • Reservations Executive for a leading Hotel Chain

    6 days ago

    Chennai, Tamil Nadu, India NetSysCon Consulting Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking for a Reservation Executive for a leading hospitality group. Job Profile: Handle reservation requests over call and emails from guests Obtain correct reservation details and process the requests Promptly share and confirm booking/reservation details with the guests Manage group bookings Closely work with the Front desk to process...

  • Reservations - Executive

    1 week ago

    Chennai, Tamil Nadu, India Marriott International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryReservationsLocationFour Points by Sheraton Mahabalipuram Resort & CC, ECR-OMR Junction ECR Road, Chennai, Tamil Nadu, India, 603104ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...

  • Reservations Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time ₹ 1,50,000 - ₹ 4,50,000 per year

    Job Description POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reservations - Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Job Description POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Executive - Reservation & Ticketing

    2 weeks ago

    Chennai, Tamil Nadu, India Stic Travels Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Handle customer inquiries regarding flights, Issue ticket, refunds, calculate fares, availability, and travel requirements. Make, modify, and cancel flight reservations using GDS. Prepare ticketing report. Coordinate different departments.

  • Reservation and Ticketing executive For an International airline

    7 days ago

    Chennai, Tamil Nadu, India Stic Travels Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Liaison with Travel agents for Reservation & Ticketing Follow up & Reconfirmation of PNR's and inform agents / Passengers accordinglyTo control all the reservation functions including ticketing and follow-ups

  • Ticketing Executive

    1 week ago

    Chennai, Tamil Nadu, India Skybee Travel And Tours Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Manage international ticket bookings using Amadeus software* Execute domestic ticket sales with reservation system* Provide exceptional customer service throughout travel process

  • Front Office Executive

    6 days ago

    Chennai, Tamil Nadu, India Avalon Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Seeking a Front Office Executive to manage reception duties, handle calls and support basic administrative tasks.Roles & ResponsibilitiesGreet visitors and manage front desk operations.Handle incoming calls and direct them appropriately.Perform data entry, filing and courier tracking.Travel Desk (Handle travel bookings, hotel reservations and transport...