
Store Manager
3 days ago
Store Manager – Caratlane Jewellery (Franchisee Store)
Store Location: Ranchi
- Minimum Experience: 1–2 years in roles such as Floor Manager/Assistant Store Manager or Store Manager —preferably in Jewellery.
- Minimum Qualification: Graduate (any discipline).
- Salary: Negotiable based on experience and fit.
Roles & Responsibilities:
1. Day-to-Day Floor Management
- Supervise sales staff—manage shifts, assign duties, and conduct briefings to set daily goals.
- Oversee store presentation, ensuring the showroom remains clean, organized, and visually appealing.
2. Sales & Customer Service Management
- Motivate the team to hit and exceed sales targets.
- Train staff on upselling and cross-selling techniques; aid in closing high-value sales.
- Provide personalized and attentive customer service; address customer inquiries and resolve complaints smoothly.
3. Inventory & Merchandising Oversight
- Ensure jewellery displays are properly stocked and restocked.
- Conduct regular inventory checks and coordinate with the stockroom for reconciliation.
- Maintain visual merchandising standards aligned with store branding.
4. Security & Compliance
- Implement security protocols for safeguarding high-value items.
- Train staff on secure handling procedures.
- Ensure adherence to store policies and retail regulations.
5. Team Training & Development
- Coach and mentor team members in product knowledge, sales techniques, and service excellence.
- Conduct performance assessments and foster a positive, motivated environment.
6. Reporting & Analysis
- Monitor daily sales metrics and prepare performance reports for higher management.
- Analyze data to identify trends and recommend improvements in promotions or inventory.
7. Operational Efficiency & Maintenance
- Execute store opening/closing routines, manage cash-handling processes, and address technical issues.
- Ensure fixtures, lighting, and displays are well-maintained and appealing.
Job Type: Full-time
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Experience:
- Jewelry sales: 2 years (Preferred)
Work Location: In person
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