Senior Business Analyst

2 weeks ago

Ahmedabad Pune, India Synoptek Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Senior Business Analyst

Experience Range: 5-7 Years

Education: BE / BTech (Comp Science preferred) + MBA

Responsibilities

Requirements & Analysis

  • Own and manage the product roadmap, aligning with client goals and business priorities.
  • Define and prioritize features in collaboration with business and technical teams.
  • Engage with clients, carriers, and internal stakeholders to gather and refine requirements.
  • Convert business needs into clear product features, workflows, and acceptance criteria.
  • Ensure requirements are well-documented for engineering and QA teams.
  • Meet with clients and internal teams to understand goals and problems.
  • Run requirement workshops, gather needs, and turn them into clear, testable requirements.
  • Write BRDs/FRDs, user stories, and acceptance criteria.
  • Prioritize the analytics/BI backlog based on impact and urgency.
  • Define KPIs and success measures with stakeholders and keep them consistent.
  • Lead/participate in Agile/Scrum ceremonies.
  • Mentor junior analysts and review their work.

Delivery

  • Oversee product rollouts and ensure smooth adoption by end-users and partners.
  • Work closely with engineering and operations teams to resolve issues quickly.
  • Track KPIs and continuously measure success of product releases.

Stakeholder Collaboration

  • Partner with Product, Engineering/Data Engineering, Operations, Finance, Sales, Customer Experience, Executives, and external partners.
  • Communicate simply and often: status, risks, decisions, and next steps

Required Qualifications

  • Experience working in Agile environments with cross-functional teams.
  • Direct client-facing experience (meetings, communication, requirement gathering, requirement analysis).
  • Comfortable mentoring junior analysts.
  • Able to support and maintain existing reports and the reporting structure with fixes, updates, and small improvements

Technical Skills

  • BI tools: Power BI or Tableau
  • Data: SQL for querying and validation.
  • Excel: Advanced (modeling, pivots, lookups, charts).
  • Project tools: Jira, Azure DevOps, Confluence, and/or ServiceNow.

Core Skills

  • Problem framing and translating needs into clear requirements.
  • KPI design and keeping definitions consistent across teams.
  • Data validation, attention to detail, and follow-through.
  • Clear writing and storytelling with data.
  • Stakeholder management and prioritization.
  • Strategic thinking and product vision.
  • Strong analytical and problem-solving skills.
  • Excellent communication with both business and technical teams.
  • Ability to manage multiple stakeholders and priorities.
  • Good documentation and requirement translation skills.

Nice to Have

  • Knowledge of transportation, supply chain, or freight brokerage domains.
  • Exposure to business intelligence tools and integration platforms
  • Hands-on delivery of BI/analytics work used by business leaders.

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