Business Analysis Analyst

ROLES & RESPONSIBILITIES

Desired Candidate Profile

The core objectives of the role are:

• Provide business analysis expertise for projects
• Preparing FSDs (Functional Specification Documents)/Business Requirement Documents.
• Assist the sales team with preparing industry-standard proposals for submission to customers
• The investigation, evaluation, and identification of key success factors to meet prospects' needs and assist the sales team in converting opportunities into sales

Job Description

• Responsible for the timely and competent analysis of business goals, objectives, and needs of the customers
• Develops and maintains a thorough understanding of the needs of the customer from the business perspective
• Serve as a liaison between the business user groups and the project team by assisting the customer in identifying, understanding, and documenting their business needs
• Works closely with clients and with other system groups to capture business requirements and see them through the implementation
• Interview business users to gather business wants and needs and translate them into business and/or technical requirements
• Work with the project team to map existing processes, identify gaps and propose solutions
• Assist and guide customers on gap analysis and define customizations where needed in collaboration with the customer and technical team
• Advise customers on best practices and make recommendations and changes to improve and support business systems and activities.
• Create scope as well as functional and technical specification documents as part of the SDLC (Software Development Life Cycle)
• Verify that the technical solution meets the customer's business requirements throughout the project lifecycle
• Interact with the business users to define solutions and elaborate requirements
• Detail requirements in use cases and related artifacts.
• Participate in the development of artifacts such as Use Case Models, Use Cases, Activity Diagrams (or Workflow Models), and Supplemental Specifications.
• Collaborate with system analysts, software engineers/ architects, and the customer to develop both high-level and detailed application models that meet the business needs
• Translate the business needs into system requirements, communicating with the business on a non-technical level, and with the System Analyst on a more technical level.
• Work with technical resources to ensure accurate translation of specifications into a workable application
• Plan and design business processes
• Document business rules
• Present results of business analyses to customer and management
• Identify and resolve business issues
• Utilize systems and data to resolve business issues most effectively and productively.
• Create user acceptance test plans and acceptance criteria working with the business sponsor
• Work with business users on a day-to-day basis.
• Provide information to support business decisions and develop business-critical measurements
• Coordinate User Acceptance Testing (UAT) activities
• Provide user training. Play a key role in the training of customer and technical support personnel.
• Document Change and Enhancement requests related to signed-off base business requirements

Experience

• 8-10 years of experience in Business Analysis
• Interact with current and potential customers to understand and gather their Business and Technical requirements.
• Proven experience as a business systems analyst in a large company working on complex and mission-critical systems
• Experience developing business processes and recommending solutions
• Experience in business and systems analysis
• Business requirements gathering and documentation writing experience.
• Experience with using MS Office Suite (Word, Excel, PowerPoint, Visio) and Rational Suite (Requisite Pro, ClearQuest, ClearCase); Knowledge of Rational Unified Process (RUP)
• Experience creating UML Use Case Diagrams
• Experience with Training and Technical writing
• Experience in leading JAD (Joint Application Development) sessions
• Experience with any AI/GenAI tools for user story generation, Mermaid diagrams
• Experience in conducting demos, workshops with business and technical stakeholders

EXPERIENCE

8-11 Years

SKILLS

Primary Skill: Business-Analysis

Sub Skill(s): Business-Analysis

Additional Skill(s): Business Advisor (Software), Business Analysis (Software), Hyperautomation Process Analysis

ABOUT THE COMPANY

Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).

Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.