Product Development Engineer

WHO WE ARE 

Noora Health's mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient's care: their own family.

With support from governments and partners in India, Bangladesh, Indonesia, and Nepal Noora Health has trained more than 35 million caregivers and patients across 12,600+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).

In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn readmissions by 56%.

Noora Health was honored as a TED 2022 Audacious Project Grantee and recipient of the 2022 Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, Co-Founders and Co-CEOs, Noora Health's mission took the spotlight at TED 2022 and was also featured in a 2022 Skoll video.

WHAT THE PLATFORMS & ENGINEERING TEAM DOES

Noora Health's Platforms & Engineering team continuously innovates and builds new technology and products to improve health outcomes and save lives. We serve patients and family caregivers across India, Bangladesh, Indonesia, and Nepal throughout their caregiving journeys. We also build solutions for frontline healthcare workers and internal engineering systems that power our larger programmatic work.

We spend a lot of time understanding user challenges before folding up our sleeves to design, develop, and deploy digital solutions that address their needs. We run multiple experiments to validate our hypothesis, adopting the successful ones for wider implementation. Additionally, we visualize complex, voluminous data to gain insights that drive strategic and operational decisions across the organization.

WHAT YOU WILL DO

Noora Health is seeking an experienced Product Development Engineer who will own end-to-end responsibility for development of our digital products for users across India, Bangladesh, Indonesia, and Nepal. This involves clear understanding of user needs while designing, developing and testing of new and existing features across our digital platforms.

Our platforms are undergoing major changes to meet our current and future expansion plans, and you will have a significant role to shape them.  You will collaborate extensively with designers, other engineers, medical professionals, implementation experts, and researchers to pilot and grow our platforms. Simultaneously, you will be an early part of a growing engineering team at Noora, helping set team processes and culture.

This role has an emphasis on frontend engineering expertise, but as a member of a small (but mighty) team you will work on backend technologies from time to time to enhance the overall product experience. 

• Support the entire lifecycle of software development (concept, design, test, release, and post-release support).
• Build frontend web or mobile interfaces that are responsive, smooth and highly usable.
• Collaborate with other engineers and UX designers to deliver well-architected, seamless products.
• Assist and help in bug fixes for backend codebases (written primarily in python) that are part of critical workflows in our product. 
• Write clean, maintainable, and scalable code that is production-ready and well-tested.
• Maintain and enhance the codebase of existing projects; Diagnose and fix bugs that may be reported from time to time.
• Explore new frontend technologies and frameworks to enhance the development process and product performance.
• Liaise with the product team to plan and develop new features for future products and releases.
• Use analytics tools and techniques to understand system performance and user behavior, and suggest improvements.
• Communicate actively with other team members on project details and other aspects.

WHO ARE WE LOOKING FOR

• 4-6 years frontend development experience.
• Expert-level and modern JavaScript/TypeScript.
• Experience with responsive design and cross-browser compatibility and RESTful API integration.
•  1+ yrs of experience in AI/ML and related technologies.
• Working knowledge on implementing LLM based operations - like RAG (Retrieval augmented generation), fine-tuning of existing models, self-hosting open weights models etc.
• Familiarity with cloud platforms (like Google Cloud or similar) and deploying scalable frontend and backend services.
• Knowledge of deploying and managing applications on cloud platforms and monitoring their performance.
• An engineering degree in computer science, information science, or equivalent hands-on experience in programming.
• Strong communication skills and ability to collaborate with multiple stakeholders to see a product to completion.
• Ability to work with uncertainty and the ability to rapidly adapt to changes.

WHAT WE VALUE

At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities – among many others. 

We encourage people from all backgrounds to apply for positions at Noora Health.