Officer - Product - Retention- FC & LOD - Housing - Bengaluru - Krishna Tower (TCHFL) - JM

9 hours ago


Bengaluru, Karnataka, India Tata Capital Full time ₹ 4,00,000 - ₹ 6,00,000 per year
Description

  Core Responsibilities:

o Make calls to the customers who comes for foreclosure of existing loan or transfer the loan.

o Explain customers about new products and benefits

o Pitch for new business while making retention call

o Perform customer negotiations and reach a fair conclusion from both business and customer perspectives

o Respond to customer queries and address complaints in timely manner

Provide Excellent customer service and ensure customer satisfaction. 

Desired Experience: Minimum 0-3 years in the field

Graduate : Yes

Masters/Postgraduate:  Optional


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