Associate - AR / Senior Associate - AR

Job Family:

Travel Required:

Clearance Required:

Job Posting

What You Will Do:

The Senior Accounts Receivable Analyst performs account review and claims follow-up on outstanding accounts. Analyst is responsible resubmitting claims, contacting insurance companies, analyzing remittances and taking appropriate action on rejections and denials.

Operational Responsibilities:

• Review patient ledgers with outstanding charges and take next best action for follow up to collect balances.
• Verify insurance eligibility and update patient accounts based on client-specific SOPs
• Investigate claims status and next best action for open accounts via available insurance websites.
• Call insurance companies to investigate claims status, identify appeals action and next best action to resolve accounts.
• Identify claim denial trends or provider related issues that delay or reduce reimbursement.
• Meet or exceed targeted productivity levels on a daily/monthly basis
• Perform work with exceptionally high quality. Meet or exceed target quality levels.
• Commitment to work as a member of a team to meet and exceed client-specific SLAs.

Shall understand and abide by the organizations' information security policy and protect the confidentiality, integrity and availability of all information assets.

Shall report incidents related to security of information to concerned authorities.

What You Will Need:
Bachelor's degree in a related field (BBA, B.Com, BSc, B Tech, etc) from an accredited college or university.

• At least 2 years of experience working in a revenue cycle with at least one year of experience working on A/R follow up processes (voice). Advanced understanding of US healthcare including Medicaid, Medicare, private insurance and basic medical & billing terminology.
• Excellent English language skills and verbal English skills with low to neutral accent.  
• Strong organizational, quantitative and analytical skills.
• Strong problem-solving skills
• Excellent keyboarding skills

Proficiency in Microsoft Office (Word, Outlook, Excel)

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including or   Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.