Team Leader
2 weeks ago
Roles and Responsibilities
- Lead a team of sales executives to achieve monthly and annual sales targets.
- Monitor individual and team performance, ensuring productivity and efficiency.
- Guide and train sales staff on product knowledge, sales techniques, and customer handling.
- Drive customer acquisition through showroom visits, test drives, and follow-ups.
- Build and maintain strong customer relationships to ensure repeat business and referrals.
- Coordinate with the showroom manager and other departments for smooth operations.
- Ensure timely follow-up of leads, enquiries, and customer database management.
- Conduct regular team meetings to discuss targets, performance, and new initiatives.
- Implement sales promotions and marketing activities to boost showroom footfall.
- Handle escalated customer issues and ensure resolution.
- Track competitor activities and suggest strategies to maintain market edge.
- Prepare and share sales performance reports with management.
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