waiter

4 days ago

Kozhikode, Kerala, India CAFFICANA Full time ₹ 1,44,000 - ₹ 1,80,000 per year
  • Greeting and Seating Guests:Welcoming customers, offering menus, and seating them at tables.
  • Taking Orders:Accurately recording food and drink orders, often using a point-of-sale (POS) system.
  • Serving Food and Beverages:Delivering orders to the correct tables, ensuring accuracy and presentation.
  • Handling Payments:Processing payments, including cash, credit cards, and mobile payments, and providing accurate bills.
  • Providing Excellent Customer Service:Addressing customer needs and concerns, offering recommendations, and ensuring a positive dining experience.
  • Maintaining Cleanliness:Clearing tables, wiping down surfaces, and ensuring the dining area is clean and organized.
  • Collaborating with Staff:Working with kitchen staff to ensure timely and accurate food preparation, and coordinating with other servers for smooth service.
  • Upselling:Suggesting appetizers, desserts, or drinks to increase sales.
  • Memorizing the Menu:Being knowledgeable about the menu items, ingredients, and preparation methods.

Essential Skills and Qualities:

  • Excellent Communication Skills: Effectively communicating with customers and kitchen staff.
  • Strong Customer Service Skills: Attentive, friendly, and able to anticipate customer needs.
  • Ability to Handle Pressure: Working efficiently in a fast-paced environment.
  • Teamwork Skills: Collaborating with other staff members to ensure smooth service.
  • Attention to Detail: Ensuring accuracy in orders and food presentation.
  • Physical Stamina: Being able to stand and walk for extended periods, and carry trays of food and drinks.
  • Basic Math Skills: Handling payments and providing accurate bills.

Job Types: Full-time, Permanent

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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