Endpoint Managment Specialist

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Job Role:

Device Management Services (Platform Management) - BigFix Administrator. Providing on-going support of installed application systems including resolution of application systems incidents, root cause analysis of problems, impact analysis and planning of proposed system upgrades and patches in BigFix Infra. Execution of change control procedures to ensure all enhancements, upgrades and patches are thoroughly tested and planned before implementation in the production environment.

Responsibilities:
1. Candidate must have at least 3-4 yrs. experience in the following BigFix Modules i.e HCL BigFix LifeCycle, Security and Compliance, Patch Management & Inventory (SUA) Roles / Responsibilities.
2. Hands on experience on BigFix administration, OS/Security patching, Fixlet/baseline/Task execution, installation and configuration of agents/relays. 3. Develop custom Fixlet/analysis/baseline as per requirement.
4. Detail understanding of Bigfix/TEM relevance language.
5. Should have experience in upgrading BigFix infra.
6. Should have experience working with Web Reports/ SCA/ SUA Reports.
7. Good verbal & written communication skills, customer Interfacing experience & excellent analytical and troubleshooting skills.
8. Certification in HCL BigFix will be of added advantage.
9. Must have good experience in Scripting Languages using PowerShell, Visual Basic, DOS commands (Batch File) etc.
10.Experienced in mapping policy, standards, procedures and process guideline documents to deployed and new systems
11.Experienced in identifying gaps and risks on systems and making recommendation on remediating solutions
12. Experienced in software configuration management and documentation
13. Experienced in systems analysis and problem solving
14. Experienced in project analysis, planning, monitoring, and reporting.

Skill:
1. Technical Knowledge Must have In-depth skillsets in BigFix Infrastructure Components – Main Server, Relays, FillDB, BFGather, Administration Tool, Console, SCM and Web Report.
2. Working experience with different Data base servers is much required
3. Exposure to network administration, Windows administration, Active directory management, IIS, SQL Server database and other applications, batch scripts is preferred.
4. 5-6 Years of experience in BigFix Administration using both Lifecycle and Security Compliance Management modules.
5. Strong knowledge in design, implementation, troubleshooting of BigFix Server, Relays and Clients.
6. Have performed BigFix upgrade and Client migration from planning through implementation.

Who You Are

Education/Experience Bachelor's degree with following:

1. Minimum 5 years of experience working in an Information Technology role.
2. Minimum 3-4 years of experience working with large, complex networks and systems.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.