Symantec Encryption

2 weeks ago

Noida, Uttar Pradesh, India Airtel Digital Full time
Job Description

Job Title: L2 Resource Symantec Encryption

Location: Noida

Job Summary:

We are seeking an experienced L2-level professional to manage and support Symantec Encryption solutions across the organization. The ideal candidate will have hands-on experience with Symantec Endpoint Encryption, drive incident resolution, and ensure compliance with data protection policies.

Key Responsibilities:

- Symantec Encryption Management
- Administer and maintain Symantec Endpoint Encryption across endpoints and servers
- Monitor encryption status and troubleshoot deployment issues
- Technical Support & Troubleshooting
- Provide L2-level support for encryption-related incidents and service requests
- Collaborate with L1 and L3 teams for escalations and root cause analysis
- Reporting & Compliance
- Generate regular compliance and encryption status reports
- Ensure adherence to organizational data protection and security policies
- Patch & Upgrade Management
- Assist in version upgrades, patch deployments, and configuration changes
- Validate post-deployment functionality and rollback plans
- Stakeholder Coordination
- Work with internal teams and vendors for issue resolution and product optimization
- Support audits and provide necessary documentation

Required Skills & Qualifications:

- 24 years of experience in IT security or endpoint management
- Strong hands-on experience with Symantec Endpoint Encryption
- Familiarity with Windows OS, Active Directory, and Group Policy
- Good understanding of encryption protocols and data protection standards
- Excellent problem-solving and communication skills
- Relevant certifications (e.g., Symantec Certified Specialist, Security+) preferred

Nice to Have:

- Experience with other Symantec security products (e.g., DLP, SEP)
- Exposure to enterprise-level deployment and automation tools
- Knowledge of ITIL processes and ticketing systems (e.g., ServiceNow)

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