Phone sales

1 day ago

Faridabad, Haryana, India Kezan consulting Full time ₹ 4,00,000 - ₹ 6,00,000 per year
About the Company: Founded in 2012, Kezan Consulting is a leading player in the Human Resources Services industry, providing top-notch solutions to its clients. With a strong focus on client satisfaction, we have established ourselves as a trusted partner for companies across various sectors. As a dynamic and forward-thinking organization, we are committed to delivering exceptional HR services and driving business growth for our clients.
Role and Responsibilities: We are currently seeking a talented and motivated individual for the role of Phone Sales Representative. In this role, you will be responsible for making outbound customer calls to promote and sell our products. Your key responsibilities will include:
  • Using a prepared script to reference important aspects of our products and services to encourage customers to make a purchase
  • Building relationships with customers and answering any questions or concerns they may have
  • Providing advice and support to customers regarding their purchased products
  • Identifying opportunities for cross-selling and upselling
  • Maintaining exceptional service standards and ensuring customer satisfaction
  • Consolidating our existing customer base and expanding it through building new relationships
  • Maintaining data security and confidentiality
  • Boosting morale in the office by fostering teamwork and a positive sales culture
  • Reporting any necessary changes to improve productivity and efficiency
  • Achieving sales targets and delivering exceptional results
Candidate Qualifications: To excel in this role, you should possess the following qualifications:
  • Minimum 3 years of international outbound sales experience, preferably in the UK, US, or Australian markets
  • Excellent English communication skills with a neutral accent
  • Strong conversational skills and fluency in spoken English
  • Experience in working with sales targets
  • Experience with dialers is preferred
  • A team player with a positive attitude and strong interpersonal skills
  • An interest in and willingness to learn about wines
  • Flexibility to work in shifts, with a five-day working week

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