Senior Service Reliability Engineer

2 days ago


Gurgaon, Haryana, India BT Group Full time ₹ 20,00,000 - ₹ 25,00,000 per year
Why this job matters

The Advanced Network Technician 4 delivers hardware, configuration and fiber connectivity of interdependent scaling projects across several client locations.

What you'll be doing

1. Delivers critical customer technical support for network, hardware, and infrastructure development.
2. Executes across technical areas including systems requirements data analysis, engineering, systems design, systems development, computer programming, systems testing and deployment, quality assurance, configuration management, and systems documentation.
3. Analyses user interfaces, maintains network, hardware, and software performance tuning, analyses workload and computer usage, maintains interfaces with outside systems, and analyses proposed system modifications and upgrades.
4. Defines the problem and develops system requirements and specifications.
5. Prepares required documentation including program-level and user-level documentation; enhances existing software systems.
6. Manages work and priorities through ticketing system and workflow.
7. Collaborates with various stakeholders to remove project obstacles.
8. Troubleshoots networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction.
9. Participates in the migration, basic configuration and rollout of new or upgraded hardware.
10. Delivers support to include project management tasks, meeting facilitation, and ad hoc duties as needed.
11. Executes and delivers within standardised procedures in order to achieve objectives and the vision of the Network Engineering team.

The skills you'll need
Troubleshooting Customer Service Escalation Management Continuous Improvement Network Delivery Vendor Management Network Security Network Testing Network Configuration Technical Documentation Network Integration Network Implementation Requirements Management Incident Management Event Planning Decision Making Growth Mindset Inclusive Leadership Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.




  • Gurgaon, Haryana, India United Airlines Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.Come join us to create what's next. Let's define tomorrow, together.DescriptionAt United, we have some of the best aircraft in the...


  • Gurgaon, Haryana, India Ciena Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...

  • Senior Data Engineer

    2 weeks ago


    Gurgaon, Haryana, India EXL Service Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Senior Data Engineer We are looking for talented professionals to join our growing team in key position as Senior Data Engineer Skills: PySpark, SQL, Hadoop, AWS, Python, Spark, Scala, Hive, GCP, NoSQL database (Redis, Valkey, OpenSearch) Experience: 5-10 years To apply, share your profile.


  • Gurgaon, Haryana, India BT Group Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Why this job matters Our purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities.The team provides 2nd line diagnostic support and managed services to our customers through the use of routing, switching, wireless technologies and IP Telephony (Unified Communication) products,...


  • Gurgaon, Haryana, India RBS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Join us as a Site Reliability EngineerIn this key role, you'll support the improvement of non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and servicesYou'll enjoy significant stakeholder interaction, working in...


  • Gurgaon, Haryana, India BT Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Req ID:Posting Date:Function:  Location: Salary: Why this job matters The Advanced Network Technician 4 delivers hardware, configuration and fiber connectivity of interdependent scaling projects across several client locations. What you'll be doing 1. Delivers critical customer technical support for network, hardware, and infrastructure...


  • Gurgaon, Haryana, India BT Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & responsibilitiesProviding in-depth technical support to customers through monitoring, localisation and remote repairTechnical understanding of solution level offerings, with ability to continually develop knowledge with new offeringsTechnically aware customer service engineers who demonstrate excellent customer care skills (e.g. owning, driving and...


  • Gurgaon, Haryana, India GSPANN Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Hiring for SRE -Exp- 6+ YearsNotice Period - Immediate - 15 daysAbout the RoleWe are seeking a skilled and passionate Observability Engineer (SRE) to join our team and drive reliability, performance, and visibility across our infrastructure and applications. You will play a key role in designing and implementing observability solutions, improving system...


  • Gurgaon, Haryana, India Xebia Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    1.JOB-SRE with Node, AWS Serverless.Required Skills5+ years of experience in application development.Proven hands-on experience with AWS Serverless (Lambda, API Gateway, DynamoDB, IAM).knowledge of SRE principles including monitoring, automation, reliability engineering, and incident management.Strong programming skills in JavaScript/TypeScript; familiarity...

  • Site Reliability

    2 weeks ago


    Gurgaon, Haryana, India Weekday Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    This role is for one of our clientsCompany Name: NeemtreeIndustry: Technology, Information and MediaSeniority level: Mid-Senior levelMin Experience: 4 yearsLocation: Gurugram, Delhi, NCRJobType: full-timeWe're looking for a Site Reliability & Automation Engineer who thrives at the intersection of infrastructure, automation, and reliability. In this role,...