Engineer - Reliability

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Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job Overview And Responsibilities
Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment, facilities teams, supply chain teams and more.

The Technical Operations Reliability team ensures United operates safely and dependably by analyzing aircraft defects and operational disruptions. The team monitors trends to notify maintenance and engineering teams of emerging issues and probable corrective actions.

As a member of the Reliability Engineering team, the Reliability Engineer will serve as the technical subject matter expert for their assigned fleet and reports directly to the Manager of Reliability. The role is to provide accurate, high-quality insights and trend analysis, helping various divisions make informed, data-driven decisions. In this role, the Reliability Engineer will identify root causes of significant aircraft issues through detailed reporting and analysis. This position balances both strategic and tactical responsibilities, from long-term fleet initiatives to the day-to-day identification of recurring system failures.

Responsibilities
The candidate must possess an analytical and engineering mindset with proven ability to drive business results through collaboration with cross-divisional organizations. Responsibilities include, but are not limited to:

• Conduct daily, weekly and monthly surveillance of mechanical reliability performance to identify fleet/system trends and emerging reliability issues
• Support the identification and analysis of fleet/aircraft system trends, performing data drilldowns, and leveraging engineering expertise to highlight top drivers and emerging issues for Fleet Managers and Engineers.
• Assist in the execution of ongoing reliability and fleet management initiatives while addressing ad-hoc requests as needed.
• Recommend reliability and safety improvements through detailed analysis and insights.
• Contribute to the management of fleet reliability and facilitate cross-collaboration with various teams on technical topics.
• Communicate complex technical data to a wide variety of key stakeholders in a clear and actionable manner.
• Extract actionable insights from complex data to guide decision-making and drive improved reliability outcomes.

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.
Qualifications
Required Qualifications:

• Bachelor's degree in engineering, or a related STEM disciplines.
• At least 3 years of experience in aircraft reliability or a related technical field within the aviation maintenance industry.
• Experience in analytical roles, with a strong focus on delivering high-quality, accurate analysis and actionable insights.
• In-depth knowledge of aircraft systems and fleet health/reliability programs.
• Exceptional attention to detail and accuracy in all aspects of analysis and reporting.
• Strong ability to conduct drill-down analysis to identify operational root causes and deliver insights that drive decision-making.
• Proficiency in Microsoft Office tools, proficient in Microsoft Excel, with the ability to manipulate and analyze complex, high-volume data.
• Strong interpersonal skills, with the ability to collaborate effectively across teams and communicate with senior leadership.
• Effective communication skills, with the ability to clearly present complex data to a variety of stakeholders.
• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English (written and spoken)
• Reliable, punctual attendance is an essential function of the position

Preferred Qualifications

• Master's degree in aeronautical / mechanical engineering and/ or MBA.
• Experience working with large datasets, with the ability to perform data cleansing, normalization, and advanced analytics.
• Experience with data analysis software and programming languages (e.g., Python, R, SQL).
• Experience in Palantir Foundry, including Contour analysis and dashboarding.
• FAA A&P License/ DGCA issued equivalent.