Customer Executive Tele Sales
3 days ago
Job Description Summary:
- Position Title:
Customer executive tele sales - Experience Required:
1 - Relevant Experience:
1 - Work Location:
JMD Pacific Square, Gurugram, Haryana. - Budget/CTC Range:
- Perks & Benefits:
Incentives, - Interview Rounds:
3
Good communication skills (English & Hindi; regional language is a plus).
Real Estate only Don't look for other domain
Additional Notes (if any):
Education Required:
Graduate / Undergraduate
Gender Preference:
Any
Work Mode:
Work From Office
Working Day:
6 days
Working Time:
General Shift
Job Description:
➢
Department:
Pre-Sales Operations
➢
Industry:
Real Estate
➢
Key Skills:
Excellent communication & interpersonal skills, Customer relationship management, Lead generation & conversion support, Active listening and problem-solving, Result-oriented and target-driven.
Summary:
We are seeking a motivated and customer-focused Call Center Executive to handle inbound and outbound calls for our real estate business. The role involves generating leads, following up with potential customers, providing property information, scheduling site visits, and ensuring excellent client service to maximize sales opportunities.
Key Responsibilities:
· Handle inbound and outbound calls professionally to generate leads for residential project
· Explain property details, project features, location benefits, pricing, and offers to prospective clients.
· Qualify leads based on budget, preferences, and buying intent.
· Schedule and confirm site visits for interested clients with the sales team.
· Maintain and update the CRM with accurate client information, interactions, and follow-ups.
· Achieve daily/weekly/monthly call and lead targets set by the management.
· Coordinate with sales and marketing teams for campaign performance and lead nurturing.
· Ensure high levels of customer satisfaction through effective communication and service.
Follow compliance, telecalling scripts, and data privacy guidelines.
Requirements
· Graduate / Undergraduate with good communication skills (English & Hindi; regional language is a plus).
· 1–3 years of tele calling / call centre experience, preferably in real estate, banking, or insurance.
· Strong persuasion, negotiation, and objection-handling skills.
· Basic knowledge of real estate projects, locations, and property types preferred.
· Proficiency in MS Office and CRM tools.
· Ability to work under targets and in a fast-paced environment.
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