Field Service Engineer

7 days ago

Chennai, Tamil Nadu, India Emerson Career Site Full time
In This Role, Your Responsibilities Will Be:
  • Able to tackle complex technical problems, working directly with an innovative instrumentation team. Make a real impact on industrial performance and reliability.
  • An active learner who uses both success and failure as learning opportunities.
  • Able to build partnerships and collaborative work to reach the target objectives set by the team.
  • Able to take action quickly and critically in constantly fast paced and unexpected situations.
  • Overall responsibility for on-site service job execution and completion with satisfaction to customer.
  • Troubleshooting & Repairing of Valves & Actuators and allied Instruments at site.
  • Perform Annual Maintenance Contract as per customer requirement.
  • Identify KOB-3 Business opportunity during the site visit.
  • Ensure executing services in accordance with Emerson Standard procedures and operations are carried out within time schedule.
  • Prepare detailed site visit report / MOM and arrange signed off from customer after completion of each job.
  • Perform RCCM at site in case of failure & report to Service Manager.
  • Promptly respond to customer's queries and complaints, bringing up when necessary and ensuring that corrective action is taken by own organization and by customer organization.
  • Ensure Emerson Quality Management System and Procedures / Work Instructions are followed, and standards are maintained.
  • Provide technical assistance and support to internal customers like Project Engineering Team, Order Management Team, Sales and Marketing Team, Manufacturing and Operations Team on demand basis.
  • Keep up-to-date knowledge on new services and product offered by Emerson Control Valves Division (FCV).

  Who You Are:
  • You keep in touch with customers, build the customer relationships, understand the importance and interdependence of internal customer relationships, balance planning with actions, research initiatives and try innovative ways, You stay aligned with your goals and stay productive, focus on priorities and set stretch goals, apply systems and technology to stay on track, convert ideas into actions and produce results with new initiatives.

  For This Role, You Will Need:
  • Knowledge of Control Valves, On/Off Valves, Positioners, Valve Automation Instrumentation, Level trol/Level Transmitter.
  • Minimum 5+ years ' hands-on experience in Valves and Automation Industry.
  • Knowledge of dimensional measurement & Instrument handling skills.
  • Familiar with Valve automation assembly & various parts involved in Valve automation such as Positioners, SOV, Limit Switches, Switching Valves, Trip Valves, Air Lock Relays etc.

  Preferred Qualifications That Set You Apart:
  • Knowledge of various Valve standards such as ANSI, ASME, API, FCI 70-2, etc.
  • Hands of Experience in Globe Valves, Butterfly Valves, Ball Valves, Actuators Assembly, Testing & Servicing.

  Our Culture & Commitment to You:

  • At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

    We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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