Operations BA

2 days ago

Bengaluru, Karnataka, India BSR & Co Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Description

Roles and Responsibilities:

  • Work with the Global People team product owners/ stakeholders to create business case document, perform GAP analysis by studying processes, current operations & propose solutions, create process flow diagrams to reflect current state, analyze options to define future state & turning the solutions into business and functional requirement documents, configure, define Quality Assurance solutions including creation of detailed test plans and scripts, identification of test cases, review of test scenarios, analysis of test results & troubleshooting identified defects, conduct functional, regression and user acceptance testing, train end users and deploy product in a timely manner. 
  • Suggest observed solutions to make processes more efficient via automated/ streamlined solutions where possible, utilizing all technology options available to enhance the client experience.
  • Regularly interact across functional areas with senior management to ensure unit objectives are met. Ability to influence thinking or gain acceptance of others in sensitive situations.
  • Analysis and assessment of business needs and cross-functional impacts by offering full support technology solutions.
  • Goal driven – focused on business development, service excellence, demonstrate strong execution qualities and help clients meet their requirements.
  • Oversee day-to-day operations, handle enhancements, engage in client relationship management, be the SME for one's portfolio, drive change, support the effective delivery of applications and ensure that the standards within the team are developed and maintained.
  • Proactively identify, plan and, through the team, implement process improvements across functions that will increase efficiency thereby enhancing client experience.
  • Responsible for query management, triage and proving corresponding solution(s). Ensure issues are resolved timely, accurately and efficiently. 
  • Effectively communicate with all levels in an organization using non-technical language and leveraging those skills to successfully work with virtual (international) teams and across different functions. 

Technical Skills:

  • Prior experience in Business Analysis as an individual contributor and as part of a team in larger projects, Implementation, Upgrade, Enhancement and Technology Support projects across HR Technologies and should have worked with global clients.
  • Proven ability to document meeting minutes, fit-gap documents, requirements, issues, and outcomes. Create detailed status reports regularly.

Behavioral/ Team Skills:  

  • Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations.
  • Establish strong professional relationships with global & countries.
  • Proven problem solving skills; ability to drive through to solution in circumstances of complexity and ambiguity.
  • Flexibility to adapt to a variety of engagement types, working hours and work environments and locations.
  • Strong presentation skills and written/ verbal communication and. Ability to clearly articulate business objectives and manage large group discussions, including senior management.
  • Team player, team management skills, self-driven and ability to work independently in high pressure, fluid situations.
  • Ability to work across cultures and build strong relationships in a global environment.

Technical Requirements:

  • MS Office (Project, PowerPoint, Word) – Intermediate Level
  • Analytical tools like PowerBI, Excel etc.

Education Qualification:

  • Bachelor of Engineering or Technology (or) Master of Business Administration.

  • Product Manager/ BA

    1 week ago

    Bengaluru, Karnataka, India Innova ESI Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role: Product Manager/ BA - Capital MarketCFA / FRM – Certification is a Must.Location: Bangalore | Noida | Gurgaon | Pune | Chennai | Mumbai | HyderabadExperience: 7+ YearsImmediate Joiners OnlyProduct Manager/ BA - Capital MarketsJob Description:Capital MarketsAct as the primary liaison between business stakeholders, trading desks, risk, operations, and...

  • Guidewire ClaimCenter BA

    4 days ago

    Bengaluru, Karnataka, India Assetone Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company Overview: Assetone is a leading IT services and IT consulting company operating in the insurance domain. We specialize in providing innovative solutions to the insurance industry, helping our clients optimize their operations and achieve business growth. Role and Responsibilities: As a Guidewire ClaimCenter Business Analyst, you will be responsible...

  • BA - Capital Market

    2 days ago

    Bengaluru, Karnataka, India Capco Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Business Analyst- Capital Market/IB DomainAbout Us"Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+...

  • Murex Front-Office BA

    6 days ago

    Bengaluru, Karnataka, India Luxoft Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    The position requires a seasoned Finance Business Analyst with expertise in Murex Accounting, Pricing, Market Data, and Curve setup. The candidate will support stakeholders across Accounting, Finance, and Product Control to deliver both regulatory and business-driven change initiatives, as well as provide production support.ResponsibilitiesPartner with Front...

  • Operations Intern

    2 weeks ago

    Bengaluru, Karnataka, India Awign Enterprises Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Education: Completed graduation (any stream preferably BBA, B.Com, or BA) or in the final semester with no active academic commitments.Availability: Full-time from officeLanguages: Proficiency in English (mandatory) and at least one regional language - Tamil, Telugu, or Kannada preferred.Strong analytical, coordination, and reporting skillsBasic...

  • Lead-Operations

    5 days ago

    Bengaluru, Karnataka, India Growel Softech Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Assignment description Coordinate pre emptive systems maintenance (e.g. certificate renewals with Solita upgrades [not likely during 2024]) with Solita, and development [not likely during 2024] with Solita and SoftwareAG. Fulfill Power User access requests (approval by system owner) Run a monthly Configuration Manager meeting (or piggyback in existing ITACM...

  • Senior BA Analyst

    4 days ago

    Bengaluru, Karnataka, India Lowe's Home Improvement Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Lowe's is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves...

  • Technology BA

    7 days ago

    Bengaluru, Karnataka, India Standard Chartered Bank Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Requisition Number: 36110Job Location: Bangalore, INDWork Type: Office WorkingEmployment Type: PermanentPosting Start Date: 04/11/2025Posting End Date: 25/11/2025:Job SummaryIT Analyst for Risk & CFCC Technology will be working on the UI based applications within Risk & CFCC Tech domain. The IT analyst shall utilize their domain knowledge and technical...

  • Trading and Investment Oversight Tech BA

    4 days ago

    Bengaluru, Karnataka, India State Street Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company ProfileState Street Investment Management (SSIM) is the asset management arm of State Street Corporation, previously known as State Street Global Advisors (SSGA). We are one of the world's largest investment managers, recognized for our pioneering role in indexing and quantitative investing, and for creating the first U.S.-listed Exchange Traded Fund...

  • Sales Operations Manager

    2 weeks ago

    Bengaluru, Karnataka, India Titan Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Requirements Brief:Anchor sales planning, key initiatives and drive efficiencies across channels. Work with the channels to improve sales execution & excellence.Key Deliverables:Business Planning – Annual, Quarterly and MonthlyEngage for Channel Productivity – BA Cost, Schemes & Incentives PlanningExecution of Strategic Business InitiativesKey...