Recruitment Manager

Job Title: Recruitment Manager

Department: Human Resources

Location: Patna (Head Office)

Reports To: HR Manager

Employment Type: Full-time

About Café Hideout

Café Hideout is a rapidly growing café chain known for its unique blend of coffee culture, youthful ambience, and exceptional service. With multiple outlets and expanding franchise operations, we are committed to building a high-performing team that represents our brand values — warmth, creativity, and excellence.

Job Purpose

The Recruitment Manager will be responsible for end-to-end talent acquisition for Café Hideout across corporate, outlet, and franchise operations. The role involves creating efficient hiring systems, maintaining a strong talent pipeline, and ensuring every new hire fits Café Hideout's culture and service standards.

Key Responsibilities1. Recruitment Strategy & Planning

• Develop and implement a recruitment strategy aligned with the company's expansion and manpower plans.
• Forecast short-term and long-term hiring needs across outlets, HO, and new franchise locations.
• Design standardized hiring processes and recruitment policies for all levels.
• Plan recruitment budgets and optimize cost-per-hire.

2. Talent Sourcing & Pipeline Development

• Source candidates through job portals, social media, campus placements, internal referrals, and industry networks.
• Build and maintain a talent pool for key café-level roles such as Baristas, Outlet Managers, and Chefs.
• Collaborate with franchise partners to support their recruitment needs.

3. Screening & Selection

• Conduct initial screening, shortlisting, and coordination of interviews.
• Design and implement role-specific assessment methods for service roles (e.g., skill tests, situational interviews).
• Ensure cultural fit and brand alignment during hiring.

4. Onboarding & Documentation

• Coordinate onboarding, joining formalities, and background verification.
• Ensure proper documentation, offer letters, and HRIS data entry.
• Collaborate with training team for induction programs.

5. Employer Branding

• Promote Café Hideout as an employer of choice through social media, events, and partnerships.
• Lead initiatives like "Life at Café Hideout" campaigns, campus drives, and recruitment events.
• Maintain positive candidate experience throughout the hiring process.

6. Reporting & Analytics

• Maintain recruitment dashboards, metrics, and monthly reports on hiring status, TAT, and attrition impact.
• Track hiring performance by outlet, region, and department.
• Present regular hiring status updates to management.

7. Compliance & Process Excellence

• Ensure all recruitment activities comply with company policies and statutory requirements.
• Continuously review and improve recruitment tools, systems, and SOPs.
• Implement digital recruitment tools and automation where feasible.

Key Performance Indicators (KPIs)

• Time-to-fill and cost-per-hire metrics
• Quality of hire and employee retention rate within 90 days
• Recruitment TAT compliance
• Hiring pipeline strength and closure ratio
• Franchisee recruitment satisfaction scores
• Adherence to recruitment process and documentation standards

Qualifications & Experience

• Bachelor's or Master's degree in HR, Business Administration, or related field.
• Minimum 4–7 years of experience in recruitment, preferably in F&B, retail, or hospitality sector.
• Experience handling multi-location and volume hiring.
• Strong understanding of café/restaurant staffing structure and role requirements.

Skills & Competencies

• Excellent communication and interpersonal skills
• Strong networking and sourcing ability
• Hands-on with HRMS and recruitment platforms (Naukri, Indeed, LinkedIn, etc.)
• Analytical mindset with data-driven approach
• Ability to work in a fast-paced, entrepreneurial environment
• People-centric, approachable, and organized

Work Schedule & Travel

• 6-day working week
• Willingness to travel occasionally to outlets and franchise locations for recruitment drives or audits

Compensation

• Competitive salary based on experience
• Performance-linked incentives
• Additional benefits as per company policy

Why Join Café Hideout

Be part of a passionate team driving one of the fastest-growing café brands in India. At Café Hideout, we don't just brew coffee — we brew careers, culture, and connections.

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person