on Engineer

Join Our Journey at VuNet

VuNet is a pioneer in Business Journey Observability , leveraging Big Data and Machine Learning to transform digital experiences across the financial services. Our deep-tech platform provides end-to-end visibility into customer journeys — empowering proactive issue resolution, operational resilience, and superior user satisfaction.

If you've ever used instant payment systems like UPI, chances are you've already experienced the power of our platform — we monitor over 28 billion digital transactions monthly (that's equal to watching 3 years of tik-tok videos) , touching 300 million users with leading banks and financial institutions .

VuNet is Series B funded, part of NASSCOM DeepTech Club, awarded NASSCOM's AI Gamechanger, recognized in Forbes DGEMS 200 and by several global analysts including Gartner, Omdia.

We're building a new category of observability purpose-built for complex digital journeys — across payments, lending, core banking and more — already powering some of the largest banks in India and MEA.

Your Role: Sr. Solution Engineer

We are looking for smart, self-motivated people with excellent communication skills to join our Customer Operations Team as Sr.Solution Engineer , with a passion for customer handling and demonstrated experience. You will be responsible for technical delivery and integration of VuNet's AIOps platform in the customer environment. You will lead a team of Platform engineers and work with a cross functional team of Product and Customer Organization to deliver on the implementation.

Are you excited to be a part of VuNet's trailblazing team? Join VuNet and make a difference

Roles & Responsibilities

• Work across the entire IT landscape that spans across network, compute, storage, databases, applications and business domain.
• Use the Big Data and AI driven features of vuSmartMapsTM to provide solutions that will enable customers to improve the end user experience for their applications.
• Create detailed designs, solutions and validate with internal engineering and customer teams, establish a good network of relationships with customers and experts.
• Understand the customer application architecture and transaction level workflow to identify touch points and metrics to be monitored and analyzed.
• Analytics and analysis of operational data and provide insights and recommendations.
• Constantly stay ahead in communicating with customers. Manage planning and execution of platform implementation at customer sites.
• Work with the product team in developing new features, identifying solution gaps etc .
• Complete ownership and accountability of the technical delivery of program by working with VuNet teams and Customer teams.
• Effective task prioritization and work under critical deadlines to ensure delivery as committed.
• Stakeholder management and identifying champions from the customer team for product adoption growth.
• Interest and aptitude in learning new technologies- Big Data, no SQL databases, Elastic Search, MongoDB, DevOps, scripting, Solutioning, Containerization, K8s.

What You Bring
Mandatory Skills

• Strong expertise in Kubernetes – Production-grade deployment, cluster hardening, resource optimization, troubleshooting
• Kafka – Design, tuning, and monitoring of large-scale Kafka clusters for high-throughput messaging.
• SQL –Strong expertise in writing and optimizing SQL queries for large datasets.
• DevOps mindset – Hands-on with python scripting, Infrastructure as Code (Terraform, Helm), and monitoring/logging tools (Prometheus, Grafana, ELK).
• At least 5+years of experience in IT Infrastructure Management, observability and APM tools implementation.
• Experience in working with large scale IT infra, including applications, databases, network and cloud native architectures.
• Experience in solution design of resilient, scalable, cloud-native architectures across on-prem, private and hybrid clouds.
• Strong hands-on experience in Linux and Scripting
• Good oral and written communication skills

Observability Domain Knowledge

• Understanding of Open Telemetry, Infrastructure Monitoring, Log Aggregation, RUM, and Synthetic Monitoring concepts.
• Familiarity with how observability platforms aid in incident detection, triage, performance tuning, and SLA management .
• Keen interest in troubleshooting and optimizing digital journeys for critical business applications in BFSI.
• Exposure to AI/ML-based alerting or anomaly detection in observability tools.

Good to have

• CKA Certification: Certified Kubernetes Administrator
• ClickHouse: Deployment, scaling, query optimization for observability workloads
• ElasticSearch, Docker, Big Data Tools
• REST APIs, Web Services, JMX, MongoDB
• Exposure to AI/ML-based alerting or anomaly detection
• Familiarity with customer digital journeys in BFSI domain

What We Offer
Life at VuNet: Building the Future Together

At VuNet, we're building a world-class observability platform, proudly Made in India — and we're just getting started.

We're a team of passionate problem-solvers who love tackling complex challenges. We learn fast, adapt quickly, and stay curious — especially when it comes to exploring and staying ahead of the curve with emerging technologies like Gen AI .

More than just a tech company, VuNet is a place where collaboration, learning, and innovation are part of everyday life. We believe in working together, taking ownership, and growing as a team.

If you're looking to work on cutting-edge technology, make a real impact, and grow with a supportive team — you'll feel right at home at VuNet .

Benefits For You

• Health insurance coverage for you, your parents, and dependents.
• Mental wellness and 1:1 counselling support.
• A learning culture that promotes growth, innovation, and ownership.
• Transparent, Inclusive, and high-trust workplace culture.
• New Gen AI and integrated Technology workspace.
• Supportive career development programs to expand your skills and enhance expertise with various training programs.

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