Customer Support Specialist

9 hours ago


Patna, Bihar, India Equity Research Mart Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Company Description

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Role Description

This is a full-time on-site role for a Customer Support Specialist located in Patna. The Customer Support Specialist will be responsible for providing exceptional customer support, maintaining customer satisfaction, and handling technical support inquiries. Daily tasks include responding to customer inquiries, troubleshooting technical issues, and collaborating with other departments to resolve customer concerns. The role requires strong interpersonal skills to effectively communicate with customers and ensure their needs are met.

Qualifications

  • Customer Support, and Customer Satisfaction skills
  • Interpersonal Skills to effectively communicate with customers
  • Technical Support skills
  • Analytical Skills to troubleshoot and resolve issues
  • Excellent written and verbal communication skills
  • Ability to work in a dynamic team environment
  • Experience in the financial or research industry is beneficial
  • Bachelor's degree in related field or equivalent experience


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