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Customer Support Executive

2 weeks ago

Bengaluru Mumbai, India Strategi Automation Full time ₹ 2,00,000 - ₹ 6,00,000 per year
  • To manage the executions of daily activities related to customer & sales support such as Order Processing, OA, Quotation, PI and sales order.
  • Execution of the customer complaints recording & responding to enquires and follows up actions thereby as per the set response time.
  • Control and monitor materials issued for customer trials and follow up actions.
  • Logistics Coordination for Import and Local Purchase
  • Timely response to OA, PI, SO, Quotation, Customer Complaints and Enquires received over phone, email , fax etc
  • Answering phone call and attending visitors.
  • Customer Database Management
  • ISO Documentation for CS and Marketing
  • Data Management of back up in share folder