Sales Executive

4 hours ago

Delhi, Delhi, India Vplak Full time

Hi All,

We have an urgent opening for Sales Executive / Sr. Sales Executive / Lead Sales Executive. Please share with me your most updated resume on urgent basis.

Job Title: Sales Executive

Location: JMD Megapolis tower, Sec - 48 (Gurugram)

Department: Sales & Marketing

Shift timing: 9:30 AM to 6:30 PM

No. of working days: 6 days (Sunday off.)

Key Responsibilities:

Sales Generation: Identify and target new customers to increase e-commerce sales. Leverage data and trends to develop strategies for improving online sales performance.

Customer Relationship Management: Build and maintain strong, long-lasting relationships with clients by understanding their needs and providing tailored solutions.

Product Knowledge: Stay updated with the latest products and trends in the e-commerce retail market. Provide detailed product information to customers to drive informed purchasing decisions.

Sales Reporting & Analytics: Track sales performance and provide regular reports to management. Analyze data to identify areas for improvement and implement corrective actions.

Market Research: Monitor competitor activities, trends, and industry changes to suggest new opportunities and strategies.

Lead Generation: Develop and maintain a pipeline of sales leads. Follow up with leads to convert them into paying customers.

Customer Support: Assist with resolving customer inquiries, handling complaints, and ensuring customer satisfaction with their online shopping experience.

Collaboration: Work closely with marketing, logistics, and customer service teams to optimize the customer experience and ensure timely order fulfillment.

Achieve Sales Targets: Meet or exceed monthly, quarterly, and annual sales targets as set by management.

Requirements:

Proven experience in a sales role, preferably in e-commerce retail or a related field.

Strong knowledge of online retail platforms (e.g., Shopify, Amazon, eBay, etc.) and digital marketing techniques.

Excellent communication and negotiation skills.

Ability to build and maintain relationships with customers and internal teams.

Goal-oriented and highly motivated with a track record of achieving sales targets.

Strong organizational skills with the ability to manage multiple tasks and priorities.

Comfortable using CRM tools, sales software, and Microsoft Office Suite.

A proactive, self-driven approach to problem-solving and customer service.

A degree in Business, Marketing, or a related field is a plus.

Preferred Qualifications:

Experience working in a fast-paced e-commerce environment.

Familiarity with online sales metrics and performance KPIs.

Regards,

Himanshu Vats

HR Manager

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