Analyst
2 weeks ago
- ORM EXECUTIVE / ANALYST
- Work from home
- Salary - 35K inhand per month
- 1-3 Years Experience
- Mumbai
We are seeking a proactive and detail-oriented ORM Executive to monitor, analyze, and report on brand mentions across third-party websites, forums, and other digital platforms. The ideal candidate will play a pivotal role in safeguarding and enhancing the brand's online presence by providing actionable insights through detailed reports and presentations.
• 1-3 years' experience in ORM, analysis and reporting
• Monitor third-party websites, forums, blogs, news platforms, and social media channels for brand mentions, media articles, and industry conversations
• Conduct sentiment analysis to categorize mentions as positive, neutral, or negative
• Identify emerging trends, potential issues, or opportunities that could impact brand perception
• Escalate negative mentions or potential reputation risks to the appropriate internal teams for timely resolution
Previous experience working as the below preferred
- Online reputation manager
- online reputation executive
- ORM analyst
• Compile data into comprehensive daily, weekly, monthly, and quarterly reports that outline key metrics, insights, and actionable recommendations
• Create visually appealing presentations summarizing findings for internal stakeholders and leadership
• Strong analytical skills with the ability to interpret data and translate it into actionable insights
• Excellent written and verbal communication skills
• Proficiency in creating reports and presentations using tools like Excel, Google Sheets, PowerPoint, or similar
• Strong attention to detail and ability to manage multiple tasks simultaneously
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