Principal Product Manager, Credit and Lending, Credit and Lending

Amazon Pay is seeking an innovative and highly motivated Product leader to reimagine the future of credit and lending in India. We are looking for an experienced Product leader who loves listening to customers, uncovering stated and unstated problems and finding the right product experiences to solve these problems.

A Product leader at Amazon is an entrepreneur. You will articulate compelling user stories, crisply define customer and product requirements, own the product roadmap, and refine specifications and architecture through the product lifecycle. You will work closely with design, engineering, data sciences, project management and legal teams in an agile environment to launch products and scale them to tens of millions of customers. You will work with marketing, sales, business development, finance, and account management teams to drive the adoption of your product and further refine features and functionality basis live customer feedback. You will be accountable for ensuring that the product complies with external regulation, and the operating processes and systems you setup are scalable.

A successful candidate will be a self-starter with excellent business acumen & vision, product & program management skills, and a highly effective people leader who can work in a highly ambiguous environment. You will bring a heightened sense of ownership, thought leadership and product building expertise to a fast-pace start-up environment, and you will be partnering with technology teams and stakeholders across Amazon to drive business outcomes.

Key job responsibilities

• Category creation and driving adoption for credit products such as Vehicle loans.
• Define market opportunity, business strategy, product roadmap and GTM strategy for credit options
• Solve difficult and complex topics such as improving reach, application approval rates, on and off Amazon usage, while keeping delinquencies to the minimum.
• Build and refine specific product requirements for various identified customer segments
• Negotiating with banks/ partners/ regulators to achieve the vision, in conjunction with other payments teams
• Develop and drive the long-term vision, roadmap for key product capabilities
• Drive execution of product roadmap and consumer adoption by partnering with internal stakeholders (tech, sales, operations).
• Make smart tradeoffs, coordinate dependencies, and maintain communication throughout the organization to guarantee smooth and efficient product delivery.

A day in the life

In a single day you may end up debating the best onboarding experience with the design team, reviewing the latest insights from customer research, and working with data scientists to identify patterns that help you target your customers better.

The role requires creation of capabilities across credit lifecycle (credit modelling, onboarding, shopping experience, simplified repayments, cross selling etc.). It requires this leader to work very closely with lender partners to define and deliver industry best value propositions. You will be listening closely to customers to identify gaps/opportunities where credit can transform experience and drive delight, stickiness and higher consumption

About the team

Credit and Lending team's mission is to enable access to credit, for Amazon's customers and business partners, with the most seamless and rewarding experience. We have been on the fore-front of innovation in the credit and lending space with several industry leading propositions across markets. We love to leverage the power of data, customer insights and technology to create some of the most seamless and intuitive product experiences that delight our customers.

• • 8+ years of product management, product marketing, business development or technology experience
• • Experience with feature delivery and tradeoffs of a product
• • Experience owning/driving roadmap strategy and definition
• • Experience with end to end product delivery
• • Experience as a product manager or owner
• • Experience owning technology products

• • Experience in influencing senior leadership through data driven insights
• • Experience working across functional teams and senior stakeholders

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