Sales Coordinator
2 weeks ago
Process Coordinator (PC) / Project Coordinator
Location: Office/Site (Noida sec- 68/ Noida extension)
Type: Full-time
Department: Backend Operations / Sales Operations
Are you a detail-oriented professional with strong coordination skills and a knack for managing daily operations in a fast-paced sales environment? We're looking for a Process Coordinator to join our dynamic team
Key Responsibilities:
Track daily attendance, leads, visits, and team activities
Conduct daily team calls & assign tasks to TSEs
Review and update CRM: leads, follow-ups, feedback
Prepare & maintain DSR, MTD, activity, booking, and projection reports
Conduct weekly TSE training sessions
Update project info, pricing, creatives, and coordinate with IT/portals
Manage booking documentation, KYC, and revenue sheets
Coordinate with PSA for broker bills, salaries, and incentives
Liaise with HR for manpower changes, exits, and new joiners
Provide CRM training to new joiners & report their progress
Conduct weekly IVR call audits & spam issue checks
Share trackers and performance reports as per schedule
Perform surprise site visits for on-ground updates
Reassign leads and clean up CRM/IVR for exited employees
Key Skills:
Strong coordination & communication
Proficiency in CRM & Advanced Excel
Attention to detail & reporting accuracy
Leadership & team management
Excellent time and task management
Job Type: Full-time
Pay: Up to ₹35,000.00 per month
Work Location: In person
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