E-Commerce Account Manager

6 days ago

South Tukoganj Indore Madhya Pradesh, India MMF Infotech Full time ₹ 3,12,000 per year

Roles & Responsibilities:

  • Account Management: Serve as the primary point of contact for all Amazon-related activities, including managing Seller Central or Vendor Central accounts.
  • Listing Optimization: Create, optimize, and manage product listings to improve visibility, rankings, and conversion rates. Ensure that all product listings are compliant with Amazon's guidelines.
  • Advertising & Promotions: Develop and execute Amazon Advertising (PPC) campaigns, Sponsored Product Ads, and other promotional strategies to drive traffic and increase sales.
  • Inventory Management: Monitor inventory levels to ensure adequate stock levels, manage FBA shipments, and coordinate with internal teams to prevent stockouts or overstock situations.
  • Performance Analysis: Track and analyze key performance metrics (KPIs) such as sales, traffic, conversion rates, and customer reviews. Provide regular reports with insights and recommendations for improvement.
  • Competitor Analysis: Conduct competitive analysis to identify trends, opportunities, and threats in the marketplace. Adjust strategies accordingly to stay ahead of competitors.
  • Customer Service: Oversee and manage customer reviews, ratings, and feedback on Amazon, ensuring a positive customer experience and prompt resolution of any issues.
  • Policy Compliance: Stay updated on Amazon's policies, terms of service, and changes in algorithms to ensure full compliance and avoid account suspensions or penalties.
  • Collaboration: Work closely with marketing, sales, and logistics teams to align Amazon strategies with broader business goals.

Eligibility Criteria:

  • The candidate must have pursued/ be pursuing BBA/MBA/B.Com/PGDMBCA/BE/MCA/MBDA or any other relevant qualification.
  • Male candidates preferred, primarily for night (rotational) shifts.
  • Prior experience in E-Commerce account handling.
  • He should possess sound knowledge of MS Word, MS Excel and Email correspondence.
  • Fluency in English communication would be considered a major plus point.
  • Strong interpersonal, analytical and result-oriented skills would be looked upon

Job Types: Full-time, Permanent

Pay: Up to ₹26,000.00 per month

Application Question(s):

  • Are you from Indore, Madhya Pradesh?

Language:

  • Do you have fluency in English? (Required)

Work Location: In person

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