E-commerce Project Coordinator

1 week ago

South Tukoganj Indore Madhya Pradesh, India MMF INFOTECH TECHNOLOGIES PRIVATE LIMITED Full time

**Roles & Responsibilities**:

- Maintaining the product listings on Amazon, Walmart, Etsy, ebay, etc.
- Managing reputed Ecommerce sellers/vendors of USA, UK and European region.
- Handling the entire inventory, catalogue, accounts for International clients and brand filtering their accounts on various ecommerce platforms.
- Liaising with the customer support team on order related queries and providing quick responses on the same to the clients.
- Proactively addressing all the areas of concern for the management and acting as a communication point between the support team and all the E-Commerce portals.
- Conducting research and analysing ways for keyword expansion, keyword research for the online products.
- Managing seller and buyer grievances on various ecommerce portals.
- Ensuring great customer experience on all the product listings on all the current online platforms.
- Properly understanding the entire client’s business and solving all the related queries on mails, chat or phone.
- Reporting and escalating issues to the management as and when needed.
- Delegating project-based tasks to junior staff members depending on their strengths, skill-sets and experience.
- Tracking project performance, specifically to analyse successful completion of short-term and long-term goals.
- Keeping a track of the project and providing regular reports on project status to the project team
- Develop, implement, and manage paid advertising campaigns (e.g., Amazon PPC, Google Ads, Facebook Ads) to boost visibility and sales.
- Optimize listings (titles, descriptions, images, and keywords) to improve visibility and sales.

**Eligibility Criteria**:

- Prior experience in E-Commerce account handling.
- Fluency in English communication would be considered a major plus point.
- Strong interpersonal, analytical and result-oriented skills would be looked upon.

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹25,000.00 per month

Schedule:

- Day shift
- Night shift

Application Question(s):

- Are you from Indore, Madhya Pradesh?

**Language**:

- Do you have fluency in English? (required)

Work Location: In person

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