Technical Operations Lead

2 days ago

Bengaluru, Karnataka, India worxogo Full time US$ 90,000 - US$ 1,20,000 per year

Key Responsibilities:

  • Lead and manage the day-to-day technical operations across production, staging, and development environments.
  • Monitor system performance, availability, and security using modern monitoring tools.
  • Troubleshoot complex incidents and outages, performing root cause analysis and implementing long-term solutions.
  • Automate routine tasks and improve system reliability through scripting and infrastructure-as-code (IaC).
  • Maintain CI/CD pipelines and support engineering teams in their deployment workflows.
  • Ensure robust backup and disaster recovery processes are in place and tested regularly.
  • Collaborate with DevOps, Security, and Engineering teams to uphold best practices for system architecture, data protection, and compliance.
  • Participate in on-call rotation and incident response.
  • Participate in Information Security discussion and audit (internal & client facing)
  • Mentor junior team members and promote operational excellence.

Qualifications:

Must-Have:

  • 6+ years of experience in technical operations, system administration, or related roles.
  • 1-2 years of team leading experience.
  • Strong experience with Linux/Unix systems and cloud platforms (AWS, Azure, or GCP).
  • Hands-on experience with containerization (Docker, Kubernetes).
  • Familiarity with CI/CD tools such as Jenkins or similar.
  • Expertise in monitoring and alerting systems
  • Proficiency in scripting languages (Bash, Python, or equivalent).
  • Solid understanding of information security including understanding of networking, firewalls, DNS, load balancing, and VPN.

Nice-to-Have:

  • Experience in high-availability and distributed systems.
  • Exposure to compliance standards (ISO, SOC 2, GDPR, etc.).
  • Background in DevOps or Site Reliability Engineering (SRE) is a plus.

Experience working in Agile or DevOps environments.

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