Tech, Data

Job Description

WHAT YOULL DO

We are seeking highly skilled Senior Software Engineer specializing in QA and test management to secure quality across complex, integrated enterprise applications. This role involves working with initiatives to secure the E2E quality by oversee and manage the planning, execution, and reporting of end-to-end testing activities across multiple systems, teams, and stakeholders. This role ensures that integrated business processes, data flows, and system dependencies are validated to deliver a seamless customer and user experience.

As a Sr. Software Engineer, you will be responsible to design and oversee E2E test plans. You will coordinate testing across diverse delivery teams and vendors. Be involved with test execution, defect management, and quality reporting.

At H&M, one of our core principles is We are One Team. In this role, you will collaborate closely with global colleagues, including partners in Sweden, to ensure alignment and successful delivery of high-quality solutions.

Key Responsibilities:

• Define and document the E2E Test Strategy and approach
• Identify test scope, objectives, and key business processes to be validated
• Work with stakeholders to define the test environment, data needs, dependencies, and secure the same
• Identify and co-ordinate between different teams involved
• Setup the way of working with test execution and defect management
• Test Status reporting and communication
• Identify risk, develop mitigation, or escalate when required
• Provide final test summary reports for Go/No-Go decision-making
• Support with test case documentation and execution
• Support with enabling the automation of E2E test flows
• Engage in Agile ceremonies such as sprint planning, estimation, and retrospectives
• Continuously learn and improve skills through training, knowledge sharing, and professional development
• Stay current with industry trends and emerging technologies to suggest improvements and innovations

WHO YOULL WORK WITH

At H&M Group, youll be part of the Delivery Assurance team within the Customer Online Operations areaa global, cross-functional team dedicated to enabling data-driven decision-making at the core of our customer offering.

We empower our cross-functional teams to deliver a seamless shopping experience to our customers by providing integrated quality, stable rollout processes, and data-driven insights. We value continuous improvement, strong engineering practices, and a shared commitment to H&Ms success.

WHO YOU ARE

We are looking for people with:

• Knowledge of Agile/Scrum
• Experience using test management tools such as QMetry & JIRA
• Experience in functional, non-functional, system integration (SIT), and UAT testing
• Experience with project-tracking software like Jira and Confluence
• Experience in defect tracking and reporting
• Ability to generate test execution reports and dashboards
• Strong analytical and problem-solving skills to diagnose issues and propose effective solutions
• Knowledge of test automation and the retail domain
• Strong communication skills
• Hands-on experience in test coordination, execution, and reporting
• Experience in collaborating with cross-functional teams and understanding business requirements

WHO WE ARE

H&M is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M here.

WHY YOULL LOVE WORKING HERE

At H&M, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

We offer all our employees at H&M attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.

JOIN US

Our uniqueness comes from a combination of many things our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, its our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Locations - H&M SERVICES PVT. LTD. Hub 4, 12th Floor, Karle Infra SEZ, 100 Feet Kempapura Main Road, Opposite Nagavara Lake, Bangalore, Karnataka, India.

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