Master Data Management- Tech Ops

21 hours ago

Bengaluru, Karnataka, India Tech Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: MDM Operations Analyst KTLO Ops

Location: Bengaluru, India

Job Type: Full-Time

Experience Level: Junior

Department: Reporting Operations

Job Responsibilities:

  • Handle Reltio MDM operations, overseeing job executions, load monitoring, and issue resolution across environments.
  • Monitor and maintain production ETL pipelines to ensure data flow stability and address runtime failures proactively.
  • Investigate and resolve incidents related to MDM configuration, rule failures, and integration issues, ensuring minimal downtime.
  • Analyze and troubleshoot SQL performance issues; work on query optimization to enhance data processing speed and accuracy.
  • Ensure system health and uptime by continuously monitoring AWS infrastructure components such as EMR, S3, and Cloudgate.
  • Maintain and enhance automation scripts using Python and Shell scripting to streamline recurring operational tasks.
  • Work closely with Dev, QA, and Infra teams to support deployment, rollback, and environment setup tasks.
  • Document operational procedures, incident reports, RCA (Root Cause Analysis), and system configurations.
  • Participate in daily stand-ups, incident calls, and client meetings to provide operational updates and contribute to ongoing improvements.
  • Follow Agile and ITIL principles to manage incidents, problems, and changes in a structured and traceable manner.

Mandatory Skills and Qualifications

  • Proven experience in ETL operations and support in a production environment.
  • Hands-on expertise in Reltio MDM, particularly in monitoring data loads and troubleshooting rule/configuration issues.
  • Advanced SQL skills, especially in analyzing and optimizing complex queries used in production pipelines.
  • Proficient in Python and Shell scripting for automation of Ops-related tasks and log analysis.
  • Proficient in Excel, PowerPoint.
  • Partner with IT teams and external vendors for data integration.
  • Strong working knowledge of AWS services including EMR, S3, and Cloudgate, with a focus on system monitoring and recovery.
  • Experience with data orchestration tools such as Zaidyn or equivalent.
  • Strong troubleshooting skills with the ability to perform root cause analysis and implement long-term fixes.
  • Experience with Agile methodologies and tools like JIRA.
  • Excellent communication and collaboration skills in cross-functional and client-facing environments.
  • Ability to work independently under pressure and manage multiple operational tasks efficiently.

Day-to-Day Tasks

  • Monitor Ops pipelines and jobs, ensuring SLA compliance and issue-free execution.
  • Perform root cause analysis on job failures and provide quick resolution to minimize business impact.
  • Develop and fine-tune SQL queries to validate and audit downstream data.
  • Ensure Reltio MDM job loads and data extractions are performing as expected.
  • Monitor AWS infrastructure components (EMR, S3, Cloudgate) for system stability and proactively handle alerts.
  • Participate in client and internal operations calls to report status, resolve issues, and align actions.
  • Maintain detailed logs and documentation of daily operations, incidents, and resolutions.

  • Management Trainee, Master Data Management

    2 weeks ago

    Bengaluru, Karnataka, India Genpact Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Management Trainee, Master Data ManagementManagement Trainee, Master Data Management-ANA Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're...

  • Data Stewards Ops

    6 days ago

    Bengaluru, Karnataka, India Chase- Candidate Experience page Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    JPMorgan Chase & Co. (NYSE: JPM) is a top global financial services firm with $3.9 trillion in assets, excelling in investment banking, consumer and small business services, commercial banking, and asset management. As a Dow Jones Industrial Average component, it serves millions of U.S. consumers and leading global corporate, institutional, and government...

  • Manager Program Management, S&OP

    4 days ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are seeking an exceptional Senior Supply Chain Operations Manager to lead our Sales & Operations Planning (S&OP) organization within Amazon India's centralized supply chain planning function. This strategic leadership role will drive end-to-end S&OP excellence by orchestrating the convergence of demand planning, supply planning, and inventory optimization...

  • Manager Program Management, S&OP

    5 days ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    DESCRIPTIONWe are seeking an exceptional Senior Supply Chain Operations Manager to lead our Sales & Operations Planning (S&OP) organization within Amazon India's centralized supply chain planning function. This strategic leadership role will drive end-to-end S&OP excellence by orchestrating the convergence of demand planning, supply planning, and inventory...

  • Master Data Management

    2 weeks ago

    Bengaluru, Karnataka, India Duroflex Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    What will you do in a nutshell?As the Master Data Management (MDM) Manager, you will drive the organization's master data strategy to ensure data consistency, quality, and governance across all business domains. This pivotal role requires strategic leadership, cross functional collaboration, and technical expertise to optimize master data practices....

  • Master Data Management Process Associate

    2 weeks ago

    Bengaluru, Karnataka, India Genpact Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Process Associate – Master Data ManagementProcess Associate – Master Data Management-ANA Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're...

  • Business Analyst, Master Data Management

    4 days ago

    Bengaluru, Karnataka, India Genpact Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Business Analyst, Master Data Management- Customer MasterBusiness Analyst, Master Data Management- Customer Master-ANA Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is...

  • Software Dev Engineer II, TSE Ops Tech

    3 days ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    DescriptionJoin our Trustworthy Shopping Experience Operations Tech (TSE Ops Tech) team in building next generations of global compliance product through the integration of software engineering fundamentals and latest generative AI technologies. You will work with an international team of product managers and stakeholders, tackling complex software...

  • Data Stewards Ops

    4 days ago

    Bengaluru, Karnataka, India JPMorganChase Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    JOB DESCRIPTIONJPMorgan Chase & Co. (NYSE: JPM) is a top global financial services firm with $3.9 trillion in assets, excelling in investment banking, consumer and small business services, commercial banking, and asset management. As a Dow Jones Industrial Average component, it serves millions of U.S. consumers and leading global corporate, institutional,...

  • Master Data Management

    6 days ago

    Bengaluru, Karnataka, India Wonderla Holidays Ltd. Full time ₹ 2,40,000 per year

    About WonderlaAtWonderla Holidays Ltd,we don't just build amusement parks—we create Mind-blowing escapes. With4 world-class amusement parksand2premium resortsunder our belt, Wonderla is India's favorite destination for thrill, fun, and family bonding. Our rides, water attractions, immersive events, and stays bring joy to over3 million guests annually....