L2 Engineer
1 day ago
Description
Job Title : L2 Post-Sales Engineer - Cisco SSE (Secure Service Edge)
Department : Cybersecurity / Network Security
Location : Bangalore
Job Type : Full time
Experience : 3- 5 Years
Key Responsibilities
- Lead partial or full deployment of Cisco SSE components under guidance from senior engineers.
- Configure and optimize Cisco (ZTNA, SASE, SWG, CASB).
- Assist in integrating Cisco SD-WAN (Viptela/Meraki) into SSE frameworks.
- Perform Level 2 troubleshooting, including analysing logs, policy behaviour, and network flow.
- Engage directly with client IT teams to provide remote support, training, and resolution planning.
- Contribute to maintaining solution documentation, run books, and knowledge base.
- Participate in upgrade/migration projects and post-deployment optimization efforts.
Technical Skills Required
- Good understanding of Cisco SD-WAN (routing, security policies, cloud integration).
- Familiarity with SASE architecture, ZTNA, SWG, CASB, and cloud security posture.
- Ability to perform log analysis, packet capture interpretation, and root cause diagnosis.
- Comfort with CLI and web-based interfaces of security/networking tools.
- Basic scripting/automation (Python, Shell) experience is a plus.
Certifications (Preferred But Not Mandatory)
- Cisco Certified Specialist Security Core / CCNP Security
- Cisco Umbrella and Duo product training/certification
- Other SASE/SSE vendor exposure (Zscaler, Prisma, Netskope) is a plus
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