Call Center Customer Service Representative

2 weeks ago

Noida, Uttar Pradesh, India BimaSathi® (A brand of AK Insurance Marketing Pvt. Ltd) Full time

Company Description

BimaSathi, a brand of AK Insurance Marketing Pvt. Ltd., is an IRDAI-licensed insurance broking firm committed to simplifying insurance for individuals and businesses across India. With a focus on trust, transparency, and technology, BimaSathi offers a wide variety of insurance solutions, including motor, health, life, fire, marine, liability, and corporate policies. Renowned for its exceptional claim support and post-sale service, BimaSathi ensures smooth and hassle-free claim settlements during critical moments. BimaSathi is dedicated to making insurance accessible, understandable, and truly supportive when needed most. Backed by industry experience, customer-centric service, and a foundation built on trust, BimaSathi is a reliable partner for all insurance needs.

Role Description

This is a full-time, on-site role located in Noida for a Telecaller Cum Customer Service Representative. The representative will manage a variety of customer interactions include lead generation, responding to inquiries via phone or email, resolving customer concerns, and maintaining a high level of customer satisfaction. Daily responsibilities also include gathering customer feedback, collaborating with internal teams to address customer needs, and ensuring prompt and efficient service delivery.

Qualifications

  • Proven skills in Telecaller and Customer Support to handle inquiries and resolve issues effectively.
  • Experience in ensuring Customer Satisfaction and enhancing Customer Experience through high-quality communication and support services.
  • Strong organizational and time-management abilities to efficiently address and manage customer requests.
  • Proficiency in spoken and written communication with a professional and empathetic approach while interacting with customers.
  • Ability to work in a fast-paced environment as part of a team and adapt to dynamic requirements.
  • Previous experience in the insurance industry or customer service roles is advantageous but not mandatory.
  • Minimum qualification: 10+2 or equivalent. Bachelor's degree is a plus.

  • Call Center Representative

    2 weeks ago

    Greater Noida, Uttar Pradesh, India sanfort Full time

    Job description:ONLY LOCAL FEMALE CANDIDATES REQUIREDWe are seeking a motivated and organized Female Call Center Executive to join our team. The ideal candidate will have prior experience in the dry cleaning industry, excellent communication skills, and the ability to coordinate effectively with various teams. Timing: 10:00 AM - 8:00 PM, Tursday- Weekly...

  • Customer Service Representative

    3 days ago

    Noida, Uttar Pradesh, India Renown Electrical System Pvt Ltd Full time

    About Renown Alfa Technologies Pvt. Ltd. (Renown Mart)Renown Alfa Technologies Pvt. Ltd. is a rapidly growing e-commerce and digital services company specializing in dropshipping automation, online store development, product sourcing, performance marketing, and complete e-commerce business management.We support entrepreneurs, online retailers, and small...

  • International Customer Service Representative

    7 days ago

    Noida, Uttar Pradesh, India c-2d7e-4763-b8b0-4bd2960a058e Full time

    Role DescriptionThis is a full-time, on-site role located in Noida for an International Customer Service Representative. The role involves assisting global customers with inquiries, providing excellent customer support, ensuring high levels of customer satisfaction, and enhancing overall customer experience. Responsibilities include resolving customer...

  • Customer Service Representative

    2 weeks ago

    Noida, Uttar Pradesh, India Gp Aarogya Healthcare Technology Full time

    Position: Customer Care Representative (Tellecallelr Preferred)Location: NoidaCompany: GP Aarogya Healthcare Technology Pvt LtdExperience: Fresher/ExperiencedSalary: as per the standardsJob Responsibilities:Handle inbound and outbound calls professionally.Provide accurate information about products/services to customers.Resolve customer queries, complaints,...

  • Call Center Agent

    2 weeks ago

    Noida, Uttar Pradesh, India Adroitserve Full time

    Company Description Make Adroitserve your guide to finding high quality and cost effective offshore: call centers, software, BPOs, KPOs, HR, legal process outsourcing (LPOs), data entry, accounting, SEO, web design, web development, medical billing, medical transcriptions, and more Whether you are looking for Indian software providers, Filipino call centers,...

  • Customer Service Representative

    1 week ago

    Noida, Uttar Pradesh, India IEnergizer Full time

    Company OverviewiEnergizer is a leading Business Process Outsourcing provider of customer management solutions dedicated to delivering performance while actively supporting and advocating our client's brand. We offer client-centric solutions, supporting Fortune 500 companies across various industries including Healthcare, Banking, Gaming, and more....

  • Call Center Agent

    2 weeks ago

    Greater Noida, Uttar Pradesh, India Coforge Full time

    We are looking for a motivated and confident Call Center Agent to handle inbound and outbound calls. The ideal candidate will communicate effectively with customers, provide accurate information, and maintain a high level of customer satisfaction.Key Responsibilities:Make and receive customer calls professionallyHandle customer inquiries, complaints, and...

  • Customer Service Representative- Fresher's

    2 weeks ago

    Noida, Uttar Pradesh, India HCLTech Full time

    Walk-In Drive for Customer Support Executive HCL TechProfile - Voice, customer service.HCL Tech Hiring for US Voice Process 08 Nov 2025 Walk in directly.Designation:Customer Care Representative-FreshersAny Grad/UG can apply (No Regular Students / No Law Graduate)B.tech, MTech, BCA and MCA is not eligible.Interview Location: - HCL Technologies: -A- 8 & 9,...

  • Customer Service Representative- Fresher's

    1 day ago

    Noida, Uttar Pradesh, India HCLTech Full time

    Walk-In Drive for Customer Support Executive HCL TechProfile - Voice, customer service.HCL Tech Hiring for US/UK Voice Process 11 Dec 2025 Walk in directly.Designation:Customer Care Representative-FreshersAny Grad/UG can apply (No Regular Students / No Law Graduate)B.tech, MTech, BCA and MCA is not eligible.Interview Location: - HCL Technologies: -A- 8 & 9,...

  • Walk-in Drive- Customer Service

    7 days ago

    Noida, Uttar Pradesh, India Niva Bupa Full time

    Primary Role DescriptionWe are seeking a highly motivated and experienced individual from a medical background to join our team as a Medical Claims Call Center Representative. In this role, you will be responsible for handling inbound customer calls related to claims and the rejection of claims. Your primary focus will be to provide exceptional customer...