Service Engineer

Service Engineer, EV

JOB DESCRIPTION

About Zetwerk

Zetwerk is the largest global manufacturing network for custom manufacturing that helps transform digital designs into physical

manifestations. Zetwerk offers manufacturing solutions across a diverse range of products, from simple items like steel pipes to

complex products like aircraft engine components, from industrial use-cases like metal bridges, oil rigs, aircraft/auto components

to consumer use-cases like apparel, home appliances, audio-visual electronics, for small businesses and Fortune 500 companies

alike. Zetwerk offers customers access to a wide range of manufacturing capabilities, including metal fabrication, CNC machining,

plastic injection moulding, 3D printing and aluminium die castings, across 1000s of manufacturing partners. These capabilities

serve a diverse set of industries ranging from traditional ones such as Oil & Gas, Energy, Infrastructure, Aerospace, and Apparel to

modern ones such as Renewables, Electric Vehicles, Consumer Electronics, and Space.

For customers, Zetwerks global manufacturing network ensures products are manufactured faster, at competitive prices and with

world-class quality. It offers quality monitoring through indigenously developed technology which provides end-to-end

transparency from purchase orders to delivery, thus eliminating uncertainties around quality, visibility, reliability, and under-

utilized capacities.

For manufacturing partners, the Zetwerk platform drives higher capacity utilization of manufacturing capacities and offers various

portfolio services (including logistics, raw material procurement, and working capital access) to drive revenue growth as well as

optimize for the cost of manufacturing.

Technology + Manufacturing

Over the last 7 years, Zetwerk has built a strong technology-driven supply chain to deliver high-quality manufacturing of various

industrial and consumer products at highly competitive costs and lead times.

Zetwerks in-house Manufacturing Operating System software, ZISO, enables digital selection of supply, pricing recommendations,

digital repository of engineering designs, real-time tracking of manufacturing across various stages, visual updates of products

getting made, seamless communication across stakeholders and quality assurance of the final product getting shipped.

Our software-led approach unifies various stakeholders in the manufacturing universe to collaborate to deliver the products we see

aroundusandwelove. Theseincludeproductdesigners, manufacturingpartners, logisticsproviders, third-partyquality inspectors,

financing partners, raw material suppliers and many more. Zetwerk unifies the highly fragmented manufacturing ecosystem to

work as one single entity to deliver the highest quality manufacturing with the fastest possible lead times and the lowest possible

costs, day in day out.

Why Zetwerk

A company that's changing the way manufacturing is done needs game changers to shape the future. At Zetwerk, our job is to help

you excel in your career and make an Impact. We offer you an environment to create a unique career journey, opportunities to grow

your ambition and an inclusive culture to help you thrive. We encourage innovation through collaboration and connect you to

leaders who help you go beyond. We deliver the best for our people so that they can deliver the best for our customers. It's that

simple. It's Zetwerk.

Roles and Responsibilities:

Provide on-site installation, servicing, and troubleshooting of EV products and systems.

Conduct preventive and corrective maintenance of EV equipment.

¢ Diagnose technical issues and ensure timely resolution to minimize downtime.

¢ Support testing, validation, and performance checks of EV components.

¢ Train and support customers/end-users on product usage and basic maintenance.

¢ Prepare and maintain service reports and documentation.

¢ Coordinate with internal technical and operations teams for escalations.

¢ Travel extensively as per business requirements (stay and food expenses covered by company).

EXPERTISE AND QUALIFICATIONS

¢ Diploma/Degree in Electrical/Mechanical/Automobile Engineering (or related field).

¢ 12 years of experience in the EV industry (service/maintenance/installation).

¢ Strong knowledge of EV systems, batteries, charging equipment, and diagnostics.

¢ Willingness to travel frequently.

¢ Must have a personal laptop for reporting and documentation purposes.

¢ Good problem-solving and communication skills.

¢ Ability to work independently under minimal supervision.