Sr Business Analyst

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc's ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Accountabilities/Responsibilities

• Support and encourage feature team(s) to solve business problems creatively.
• Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Helps the team to decide the best approach.
• Able to analyse current product/services and processes, and identify and implement opportunities to optimise these.
• Able to use quantitative and qualitative data about users to define outcomes.
• Investigates problems and analyses options for new and existing products and services. This role will provide recommendations to solutions; working with stakeholders to identify objectives, opportunities and potential benefits
• Able to review requirements, specifications and define test conditions. This role will be  able to identify issues and risks associated with work whilst being able to analyse and report test activities and results in an iterative fashion.
• Responsible for elicitation of requirements. Business Analyst define  business priorities for change initiatives, and support throughout the development process by managing subsequent requests and changes to baseline.
• Helps the team set and manage expectations. Business Analyst identifies key stakeholders; managing their needs in harmony with user needs, using evidence to justify their decisions.
• Can use a wide range of techniques to model situations confidently. Gains the necessary agreement needed from subject matter experts and stakeholders, ensuring they review the results to fix any issues
• Experience of working on Aladdin and Knowledge of Asset Management Business, Asset Classes and  Trade Life cycle will be an added advantage

Knowledge & Skills (Key):

• Excellent understanding of the Asset Management business
• Good understanding of Trade lifecycle and Asset Classes
• Good understanding of Data privacy and governance around personal data
• Ability to define and streamline business processes pertaining to data sourcing, transformation and quality
• Good interpersonal skills, with the ability to communicate clearly and effectively, both written and orally, within a project team
• Ability to identify problems and have the drive to follow them through to resolution
• Excellent attention to detail, and ability to prioritize and work efficiently to project deadlines

Knowledge & Skills (Desirable):

• Experience in working with Asset Management companies
• Experience in accounting tools like Aladdin
• Experience working on tools such as Jira and Confluence

Experience:

• 10 + years of total experience with 5+ years of experience as Business analyst in the Asset Management
• Experience working in cross functional teams
• Experience contributing to, and achieving, continuous improvement goals

Educational Qualification:

• MBA/certification in finance discipline is desirable

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.