Arabic Customer Service Executive

4 days ago


Malappuram, Kerala, India Transline Travel & Logistics Full time

Arabic Customer Service Executive

We are seeking a part-time Arabic Customer Service Executive to assist our GCC clients with smooth WhatsApp communication, travel coordination, and medical/tourism support. This role ensures clear Arabic communication during inquiries, treatment coordination, and travel assistance.

Key Responsibilities

  • Handle WhatsApp & phone communication in Arabic
  • Explain treatment packages & travel details
  • Translate messages/offers between client & team
  • Assist in scheduling doctor appointments
  • Support clients during travel and treatment
  • Provide updates and follow-ups in Arabic
  • Deliver excellent customer experience
  • Assist until the client completes treatment and returns home

Skills Required

  • Conversational Arabic (Gulf dialect preferred)
  • Good English communication
  • Customer service mindset
  • Polite, patient, friendly behaviour
  • Ability to work on WhatsApp easily
  • Basic understanding of medical/health terms (training provided)

Work Structure

  • Remote / work-from-home
  • On-call or part-time
  • Flexible timing

Job Types: Part-time, Permanent, Freelance

Pay: ₹8, ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Work from home

Work Location: In person



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