Lead Analyst

2 weeks ago

Gurgaon, Haryana, India Wipro Full time ₹ 15,00,000 - ₹ 25,00,000 per year

  • Leading and motivating a team of professionals within the COE, assigning tasks, and monitoring performance against set goals.

  • Fostering a positive team culture, encouraging collaboration, and addressing team conflicts.

  • Conducting regular performance reviews, providing feedback, and identifying development needs for team members.
  • Managing project timelines, resource allocation, and workload distribution within the team.
  • Acting as the primary point of contact for clients, understanding their needs, and ensuring their satisfaction with the COE services.
  • Identifying opportunities for process optimization within the COE, implementing new tools and methodologies to enhance efficiency.
  • Promoting knowledge sharing within the team, capturing best practices, and ensuring continuous learning and development.
  • Track macro-economic indicators and draw insights out of it.

  • Collaborate with various functions including Acquisitions, Asset Management, Capital Markets, Institutional Client Solutions, Portfolio Management, Legal, Tax and Finance

  • Leading and motivating a team of professionals within the COE, assigning tasks, and monitoring performance against set goals.

  • Fostering a positive team culture, encouraging collaboration, and addressing team conflicts.
  • Conducting regular performance reviews, providing feedback, and identifying development needs for team members.
  • Managing project timelines, resource allocation, and workload distribution within the team.
  • Acting as the primary point of contact for clients, understanding their needs, and ensuring their satisfaction with the COE services.
  • Identifying opportunities for process optimization within the COE, implementing new tools and methodologies to enhance efficiency.
  • Promoting knowledge sharing within the team, capturing best practices, and ensuring continuous learning and development.
  • Track macro-economic indicators and draw insights out of it.

  • Collaborate with various functions including Acquisitions, Asset Management, Capital Markets, Institutional Client Solutions, Portfolio Management, Legal, Tax and Finance

  • *Deliver excellent customer service through effective diagnosis and troubleshooting of client queries*

  • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  • Assist clients with navigating around product menus and facilitate better understanding of product features
  • Troubleshoot all client queries in a user-friendly, courteous and professional manner
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines
  • Accurately process and record all incoming call and email using the designated tracking software
  • Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business
  • Organize ideas and effectively communicate oral messages appropriate to listeners and situations

  • Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs

  • *Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client*

  • Undertake product trainings to stay current with product features, changes and updates

  • Enroll in product specific and any other trainings per client requirements/recommendations
  • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
  • Update job knowledge by participating in self learning opportunities and maintaining personal networks

  • Lead Business Analyst

    2 weeks ago

    Gurgaon, Haryana, India Namshi Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About NamshiNamshi is the Middle East's leading fashion and lifestyle destination, offering a curated mix of global and local brands. Since our launch in 2011, we've grown to become a household name in online retail, known for our trend-driven collections, seamless shopping experience, and customer-first approach. With operations across the region, we're...

  • Lead Analyst

    6 days ago

    Gurgaon, Haryana, India BCG Expand Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job descriptionBCG Expand is seeking a Lead Analyst to help support and drive a large, growing book of work aligned to the Asset Management sector. The successful candidate will be expected to contribute to model updates, revenue growth, and innovation within the Asset Management domain and ensure successful project completion with experience and...

  • Lead Data Analyst

    4 days ago

    Gurgaon, Haryana, India Insight Global Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Description : Key Responsibilities : - Lead data-driven initiatives and mentor junior analysts within the analytics team. - Work cross-functionally with marketing, supply chain, and business units to deliver actionable insights. - Deploy analytics algorithms and tools on modern tech stacks for efficient data processing. - Develop data...

  • Lead Data Analyst

    4 days ago

    Gurgaon, Haryana, India Airtel Digital Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Airtel is a leading telecom provider with over400 million subscribers. As adata-driven organization, we process2 trillion events dailyand store100 PB of data, enabling smarter business decisions. With growing data demands and evolving use cases, we needfaster, scalable decision-makingpowered by analytics and AI.About the role:As aLead Data Analystat Airtel,...

  • Lead Analyst

    6 days ago

    Gurgaon, Haryana, India Evalueserve Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Lead Analyst -Equity Research -Sell Side: Elevate Your Impact Through Innovation and LearningEvalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. With a presence in more than 45 countries across five continents, we excel in leveraging state-of-the-art...

  • Lead Business Analyst

    4 days ago

    Gurgaon, Haryana, India Fidelity International Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the OpportunityJob Type: PermanentApplication Deadline: 17 September 2025Job DescriptionTitle Lead Business AnalystDepartment      ISS DeliveryLocation Gurgaon or Bengaluru, IndiaReports To       Manager Business AnalystLevel 4We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved...

  • Analyst

    2 weeks ago

    Gurgaon, Haryana, India EverEnviro Resource Management Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionEverEnviro Resource Management Private Limited (EverEnviro) is India's leading environmental and sustainable solutions company, established in 2019 by Eversource Capital. EverEnviro provides comprehensive waste management solutions for urban municipal waste, agro waste, and hazardous waste. We are dedicated to using cutting-edge...

  • Senior/Lead Analyst

    2 weeks ago

    Gurgaon, Haryana, India Evalueserve Full time

    About Investment Research (IR)As a global leader in knowledge processes, research, and analytics, you will be working with a team that specializes in global market research, working with the top-rated investment research organizations, bulge bracket investment banks, and leading asset managers. We cater to 8 of the top 10 global banks, working alongside...

  • Lead, Data Analyst Job Details

    2 weeks ago

    Gurgaon, Haryana, India BOSTON SCIENTIFIC Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description Lead, Data Analyst Work mode: HybridOnsite Location(s): Gurgaon, INHiring Manager: Harshh MakkarRecruiter: Radhika Kapoor We are seeking a highly motivated and detail-oriented professional to lead the definition, management, and evolution of business metadata, including business terms, rules, KPI definitions, and data quality standards....

  • Lead Business Analyst

    6 days ago

    Gurgaon, Haryana, India Deloitte Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Business Analyst, Lead/Senior Consultant – Tax Transformation – Deloitte US-India Offices (USI)Leading the transformation - Aligning the tax function with business objectivesDo you have a passion to work for U.S.-based clients of Deloitte Tax and transform their current state of tax to the next generation of tax functions? Are you ready to take the next...