Telesales Executive

2 weeks ago

Cochin, Kerala, India FLYWORLD's OVERSEAS EDUCATION SERVICES PRIVATE LIMITED Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Responsibilities:

  • Handle incoming student enquiries related to IELTS, OET, and PTE training programs.
  • Make outbound calls to prospective students to introduce and pitch available courses.
  • Explain course details, fee structures, and enrollment procedures clearly and persuasively.
  • Identify student needs and provide suitable course recommendations.
  • Maintain a positive and professional tone while handling queries and concerns.
  • Achieve daily/weekly call targets and conversion goals set by the management.
  • Record and update enquiry details, call status, and follow-ups in the CRM/lead management system.
  • Coordinate with the counseling/sales team to schedule appointments or demos for potential students.
  • Build and maintain good rapport with students to encourage enrollment.
  • Provide feedback to the management on student preferences, common queries, and market trends.

Required Skills & Qualifications:

  • Minimum qualification: Graduate (any discipline).
  • Prior experience in telecalling or sales preferred (education sector advantage).
  • Strong communication skills in English and Malayalam.
  • Ability to handle objections and convince prospective students.
  • Good listening skills and a student-centric approach.
  • Basic computer knowledge (MS Office, MS Excel, CRM tools).
  • Goal-oriented, self-motivated, and a positive attitude.

Key Competencies:

  • Excellent communication and interpersonal skills
  • Customer-oriented approach
  • Attention to detail and accuracy
  • Ability to work in a fast-paced environment
  • Strong time management skills

We are also accepting applications for this profile from tele sales executives, tele marketing executives, tele caller, insights sales, B2C sales, tele calling.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Inside sales: 1 year (Required)

Location:

  • Kochi, Kerala (Required)

Work Location: In person

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