Telesales Executive
5 days ago
Job Responsibilities:
- Handle incoming student enquiries related to IELTS, OET, and PTE training programs.
- Make outbound calls to prospective students to introduce and pitch available courses.
- Explain course details, fee structures, and enrollment procedures clearly and persuasively.
- Identify student needs and provide suitable course recommendations.
- Maintain a positive and professional tone while handling queries and concerns.
- Achieve daily/weekly call targets and conversion goals set by the management.
- Record and update enquiry details, call status, and follow-ups in the CRM/lead management system.
- Coordinate with the counseling/sales team to schedule appointments or demos for potential students.
- Build and maintain good rapport with students to encourage enrollment.
- Provide feedback to the management on student preferences, common queries, and market trends.
Required Skills & Qualifications:
- Minimum qualification: Graduate (any discipline).
- Prior experience in telecalling or sales preferred (education sector advantage).
- Strong communication skills in English and Malayalam.
- Ability to handle objections and convince prospective students.
- Good listening skills and a student-centric approach.
- Basic computer knowledge (MS Office, MS Excel, CRM tools).
- Goal-oriented, self-motivated, and a positive attitude.
Key Competencies:
- Excellent communication and interpersonal skills
- Customer-oriented approach
- Attention to detail and accuracy
- Ability to work in a fast-paced environment
- Strong time management skills
We are also accepting applications for this profile from tele sales executives, tele marketing executives, tele caller, insights sales, B2C sales, tele calling.
Job Types: Full-time, Permanent
Pay: ₹15, ₹20,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- Inside sales: 1 year (Required)
Location:
- Kochi, Kerala (Required)
Work Location: In person
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