Transaction Monitoring Executive
12 hours ago
Transaction Monitoring Executive
Job Location : G-31, Noida Sector-3 (5 mins walking from Metro Station Sector-16)
Job Type : Permanent ; Full-time
Working Days : 5 days a week (weekly offs depending upon roster)
Working Shift : Only Day Shift am to 06.30 pm)
This profile requires working on Company Holidays for which Compensatory Offs are provided.
Requirements :-
- Min. 1 year in fraud detection, risk management, or a related role in the Fintech or financial services industry OR Freshers having good knowledge of financial/banking terms & processes.
- Min. 6 months experience in Excellent communication skills in English (written & speaking both)
- Familiarity with Cyber Fraud and Know Your Customer (KYC) regulations
- Knowledge of transaction processing systems and payment methods.
- Strong analytical mindset with strong attention to detail with the ability to interpret financial data.
Job Responsibilities :-
- Handle customer complaints and disputes quickly and effectively through phone calls and emails.
- Regularly check customer transactions to spot any suspicious activities like fraud or money laundering.
- Verify the identity of new customers through video KYC.
- Contact clients involved in suspicious transactions to ensure they follow necessary regulations, such as Cyber Fraud and Know Your Customer (KYC) rules.
- Investigate and resolve cases of suspected fraud or misconduct.
- Keep an eye on transaction patterns to detect unusual activities and develop strategies to reduce transaction-related risks and losses.
- Stay informed about new fraud trends and industry practices to continually improve fraud prevention strategies.
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Language:
- English (Required)
Work Location: In person
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