B2B Key accounts Manager

17 hours ago

Kolkata, West Bengal, India Iris Clothings Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Company Description

Iris Clothings Limited is a fast-growing apparel company engaged in designing, manufacturing, branding, and selling kids' apparel and accessories in India under the brand name DOREME. We deliver a wide range of unique apparels for infants, toddlers, and junior boys and girls. Our commitment to quality and continuous innovation makes us leaders in the industry.

Core responsibilities

  • Client relationship management:
     Build and nurture strong, long-term relationships based on trust and a deep understanding of the client's business objectives.
    Drive repeat business by ensuring client satisfaction and long-term partnerships
  • Strategic account planning:
     Develop and implement strategic account plans to maximize revenue and profitability from key accounts.
  • Growth and expansion:
     Identify and pursue opportunities for upselling and cross-selling products and services to existing accounts to increase sales revenue.
  • Sales and negotiation:
     Lead negotiations with key clients and manage sales activities to achieve targets.
  • Client advocacy:
     Act as the main point of contact, resolve client issues, and ensure customer satisfaction by bridging client needs with company solutions.
  • Internal collaboration:
     Work with internal departments, such as marketing, sales, logistics, and design, to deliver seamless client experiences.
  • Reporting and analysis:
     Monitor sales data using CRM software and compile reports for top management.
  • Market intelligence:
     Conduct market research and share insights with the team to improve organizational capabilities

Key skills

  • Strategic thinking and planning
  • Strong sales and negotiation skills
  • Excellent communication and interpersonal skills
  • Client relationship-building
  • Problem-solving
  • Data analysis and CRM proficiency

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