Data Center Operations Manager

Who We Are

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company.

Join Vultr
Vultr is seeking a highly skilled and experienced Data Center Operations Manager to oversee
daily operations and contribute to the planning, execution, and continuous improvement
of our data center environments. The ideal candidate will ensure clear reporting and transparency for uptime, optimize resources, and support both internal and external customers by maintaining a secure and scalable infrastructure.

What To Expect
Operational Ownership:

• Oversee and manage day-to-day operations of one or more data center sites.
• Ensure compliance with company policies, safety regulations, and uptime requirements.
• Manage capacity planning, power and cooling utilization, and rack space availability.

Incident & Change Management

• Lead response efforts for incidents impacting data center services.
• Participate in root cause analysis and implement preventive measures.
• Coordinate and execute maintenance and changes to infrastructure.

Vendor & Contractor Coordination

• Manage relationships with third-party vendors for maintenance, equipment, and services.
• Supervise on-site contractors for installations, repairs, and upgrades.

Infrastructure Monitoring

• Utilize monitoring tools to track environmental, power, and hardware performance.
• Identify and escalate potential risks to ensure system reliability and performance.

Asset & Inventory Management

• Maintain accurate records of hardware assets, cabling, and documentation.
• Maintain accurate records of hardware inventory and spare parts in stock.
• Oversee hardware lifecycle from deployment through decommissioning.

Process Improvement

• Develop and document standard operating procedures (SOPs).
• Recommend and implement efficiency improvements for operations and workflows.

Our New Team Member Will Need

• Bachelor's degree in Information Technology, Engineering, or a related field.
• 3–6 years of experience in data center operations or infrastructure management.

• Strong knowledge of:

• Data center standards (e.g., TIA-942, Uptime Institute tier levels).

• Power and cooling systems (UPS, CRAC units).

• Network and server hardware (rack/stack, cabling).

• Experience with monitoring tools (e.g., DCIM platforms, environmental monitoring).

• Familiarity with ITIL or other service management frameworks.
• Excellent organizational, communication, and problem-solving skills.

Preferred Qualifications

• Experience in colocation and cloud/hybrid environments.
• Familiarity with sustainability and energy efficiency best practices.
• Project management experience (PMP, Agile methodologies).
• Familiar with JIRA and Confluence

Work Conditions

• Rotational on-call duty may be required.
• May need to work outside of normal business hours for incident management or critical maintenance.

Inclusion & Privacy
We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws.

We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India's Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.

Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.