Data Center Operations Manager

Who We Are

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 cloud data center locations around the world, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company.

Vultr Cares

• Excellent Medical Benefits w/ 100% company-paid premiums for employee only plan + 100% company-paid dental & vision premiums
• 401(k) plan that matches 100% up to 4% with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan + take your birthday off
• Commitment matters to Vultr Increased PTO at 3 year & 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 first year remote office setup + $400 each following year for new equipment
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company-paid Wellable subscription

Join Vultr
Vultr is seeking a highly skilled and experienced Data Center Operations Manager to oversee
daily operations and contribute to the planning, execution, and continuous improvement
of our data center environments. The ideal candidate will ensure clear reporting and transparency for uptime, optimize resources, and support both internal and external customers by maintaining a secure and scalable infrastructure.

What to expect:
Operational Ownership:

• Oversee and manage day-to-day operations of one or more data center sites.
• Ensure compliance with company policies, safety regulations, and uptime requirements.
• Manage capacity planning, power and cooling utilization, and rack space availability.

Incident & Change Management:

• Lead response efforts for incidents impacting data center services.
• Participate in root cause analysis and implement preventive measures.
• Coordinate and execute maintenance and changes to infrastructure.

Vendor & Contractor Coordination:

• Manage relationships with third-party vendors for maintenance, equipment, and services.
• Supervise on-site contractors for installations, repairs, and upgrades.

Infrastructure Monitoring:

• Utilize monitoring tools to track environmental, power, and hardware performance.
• Identify and escalate potential risks to ensure system reliability and performance.

Asset & Inventory Management:

• Maintain accurate records of hardware assets, cabling, and documentation.
• Maintain accurate records of hardware inventory and spare parts in stock.
• Oversee hardware lifecycle from deployment through decommissioning.

Process Improvement:

• Develop and document standard operating procedures (SOPs).
• Recommend and implement efficiency improvements for operations and workflows.

Our new team member will need:

• Bachelor's degree in Information Technology, Engineering, or a related field.
• 3–6 years of experience in data center operations or infrastructure management.

• Strong knowledge of:

• Data center standards (e.g., TIA-942, Uptime Institute tier levels).

• Power and cooling systems (UPS, CRAC units).

• Network and server hardware (rack/stack, cabling).

• Experience with monitoring tools (e.g., DCIM platforms, environmental monitoring).

• Familiarity with ITIL or other service management frameworks.
• Excellent organizational, communication, and problem-solving skills.

Preferred Qualifications:

• Experience in colocation and cloud/hybrid environments.
• Familiarity with sustainability and energy efficiency best practices.
• Project management experience (PMP, Agile methodologies).
• Familiar with JIRA and Confluence

Work Conditions:

• Rotational on-call duty may be required.
• May need to work outside of normal business hours for incident management or critical maintenance.

Vultr is committed to an inclusive workforce where diversity is celebrated and supported. All employment decisions at Vultr are based on business needs, job requirements, and individual qualifications.

Vultr regards the lawful and correct use of personal information as important to the accomplishment of our objectives, to the success of our operations and to maintaining confidence between those with whom we deal and ourselves. As such the use of various key privacy controls enables Vultr's treatment of personal information to meet current regulatory guidelines and laws.

Workforce members have the right under US state law where and when applicable and certain other privacy and data protection laws, as applicable, to: fair and equal treatment, knowing what personal data we gather and retain, for what purpose, and the ability to access and/or delete such data. You also have the right to opt out of communications from Vultr and approved third- parties at any time.